Support Forum

Hi all, hope you can give some advice. The current website (https://www.bsabantamclub.com) all seems to be working ok since the hosting was transfered 6 months ago. But the main issue seems to be when a user logs in to the site (for the forum mainly, but also just for the membership pages of the site), they don't always seem to be shown as logged in immediately after logging in. Refreshing the page will do the job of showing that they are logged in, but there are some that constantly complain about having to do this as they didn't have to before the hosting change. I have checked with the hosting company and they say "the site is not hitting any caching on our side and is completely being bypassed. So this definitely isn't the issue. This does look to be due to the session cookies not being triggered correctly. The issue doesn't seem to be with the platform itself and is more of an issue with the site."

I have replicated the issue myself so i know it's a minor problem. I thought it was just an issue with cookies and cache in the browsers, but i have cleared mine and it hasn't solved the problem, it keeps coming back.

Has anyone any ideas as to what could be causing the problem?

Thanks