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Silver License Didn't Update

Silver License Didn't Update

Paul Browning

Member

Pro Subscribers

Offline

Nov 9, 2023 - 8:24 am

I've been a silver member for years and I received the email saying it would renew again. It appears it didn't although my card is valid still.

Now my website is crashing due to the plugin conflict with php version. I can't see any way to renew my license for silver, it only shows my receipts. I emailed support yesterday with no reply. I have two websites running SP and don't really want to pay the new levels.

Regards

Paul

Joakim (Simple:Press)

Sweden

Admin

Offline

Nov 9, 2023 - 5:16 pm

Hi again Paul!

As I wrote per email, if your license becomes invalid this won't stop the forums from working. It most definitely has to do with either your PHP version or WordPress. Hopefully the release of 6.4.1 solves your issues but it's probably time to think about upgrading.

What premium plugins are you using in your forums?

Best regards,
Joakim @ Simple:Press