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Hello,
For some reason the drop down menus from the MAIN menu on my site are not working on the forums page. The folks who wrote the theme have looked and suggested that I ask here as the forum page is the only page that our drop downs are not working. We've gone through the plug in check for conflicts.
Current version of SimplePress
Theme name Evolve+
Any help would be greatly appreciated.
“I must stop him from being one of those who call themselves good because they have no claws.” ― Irvin D. Yalom, When Nietzsche Wept
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Hi:
This is a little vague. "not working" can mean a lot of things. Is it that the drop-downs don't show at all? Or is it that the user can't click on them? Or that when the user clicks on them it doesn't take them to the link. The users here would likley need a little more info in order to help with the Evolve+ theme.
Have you checked your Javascript console to see if there are any errors in there - generally when things aren't working on the front-end, the first thing to look for is javascript errors that would indicate some kind of conflict.
Have you tried just running the theme and Simple:Press alone with everything else turned off? This would help eliminate the possibility of a three-way conflict (i.e.: a conflict between evolve+, SP and something else).
Thanks.
PS: We have no experience with Evolve+ so its likely help with be limited unless another member in the forum is using is. But answers to the questions above might help us narrow things down...
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My apologies for vagueness and taking so long to reply. I'm 56 years old and finishing up a degree program. I work 40 hours a week, have an internship that eats up another 32 hours a week and 12 credit hours of classes on top of all that. 🙂
The drop downs do not work at all. Hovering over the main item does nothing, but it is only on the forum page that this happens.
I have done the investigating a possible plugin conflict and after deactivating them all other than simplepress, the issue remains.
I am not a "coder" so I am not, unfortunately, familiar with using the javascript console. I do not even know how to see it.
I asked the Evolve+ folks to look at it. They were unable to find any issue with the Theme and suggested that I ask here.
“I must stop him from being one of those who call themselves good because they have no claws.” ― Irvin D. Yalom, When Nietzsche Wept
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Hello:
This article has instructions for viewing the Javascript console in various browsers: https://wordpress.org/support/.....errors/. It would be helpful to know if there are any error messages showing up in that console.
You can also trying using the CTRL-F5 key on the page to force the browser to reload all scripts and css files.
Thanks.
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OK after loading the java console and refreshing the forum page this is what shows up in the error list:
unreachable code after return statement script.js:7669:2
LoginHelper: Couldn't parse origin for about:blank <unavailable>
I have no idea what this means, but that is what is there.
“I must stop him from being one of those who call themselves good because they have no claws.” ― Irvin D. Yalom, When Nietzsche Wept
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Hello:
LoginHelper isn't something that belongs to us.
Most of our js scripts have "sp" or "sf" as the prefix so 'script.js' likely belongs to someone else. Do you have any browser plugins enabled? If so, a lot of those use JS or block JS code and so maybe those are getting in the way.
Regardless, its those errors that are likely causing the menu not to work so if you can figure out where those are coming from (usually conflicts between WordPress plugins/themes or browser plugins) then you'll likely resolve the issue.
Thanks.
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