Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
User Role not recognised in stats on forum/Users
Avatar
Pete Smith
Member
Free Members
sp_UserOfflineSmall Offline
Jan 14, 2019 - 3:14 pm

I have created a new user role 'staff'. I've done quite a bit with this successfully - most parts of my website treat the 'staff' differently to the 'members'. However, if i go to Forum/Stats although my new role shows in the heading, the count is zero and they are included as Members. 

When i look at an individual record, the Role is shown correctly as Staff. 

However, there is another field where it shows members. this is in black in the heading where the other fields are blue.

Any ideas?

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jan 19, 2019 - 2:14 am

might need a bit of clarity... you say role... which is a wp thing...  so bit confused... do you actually mean new usergroup?  or have you tried syncing up the wp role with an sp usergroup??

perhaps some screenshots would help...

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 619
Members: 17362
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10127
Posts: 79625