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Version 6 - Upgrade Aborted current build: 14776
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Chandler Bolt
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Mar 13, 2019 - 10:04 am
We have purchased the silver bundle  and I have followed the instructions on upgrading from v5.x.x to v6.x.x, but when I attempt this step,
Click the UPGRADE button to run the upgrade process  (this will likely take a few mins to complete)

I get an message saying

Upgrade Aborted
current build: 14776
 
I'm attaching a screenshot that shows the error. I have tried both Safari and Firefox browsers, and also re-starting the browsers with the same result.

Can anyone help with this?

Thanks,

Mark

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SP Community Support
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Mar 13, 2019 - 2:05 pm

Hi:

Did you have the WordPress debug log flags turned on?  If so, what's in the debug.log file? 

If they were not turned on, can you please restore the database, turn on the WordPress debug log flags and try the upgrade again.  Then check the debug.log file to see what errors might have been thrown in there.

Also, can you confirm your WordPress version and PHP version?

Finally, you might just want to try to do the upgrade with plugins and themes disabled.  Its a long-shot but maybe something is intercepting the DB calls we're making and modifying them before they get to the database.

Thanks.

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Chandler Bolt
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Mar 15, 2019 - 10:55 pm

Thanks for the reply. I did not have the debug log flags turned on. I'll turn them on and attempt another update, hopefully Sunday if I can make the time.

WordPress is v5.1
PHP v5.6 - I think I also tried with v7.2

I'll post back and let you know what I find.

Thanks again,

Mark

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Chandler Bolt
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Mar 19, 2019 - 3:25 pm

Thanks for the suggestion.

I turned debug flags on, de-activated all plugins, and installed Simple Press via ftp without incident.

Thanks again,

Mark

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Simple Press
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Mar 19, 2019 - 3:26 pm

Hey - really glad to hear it all worked out!

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