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Using Mantis

LU Luffer
Luffer
Member

So I thought I’d have a go at adding a feature idea for SPF 5.0 into Mantis but it throws an error saying:

A necessary field “type” was empty. Please recheck your inputs.

But looking at the report all the required fields are filled in… Am I doing something wrong?

17 Answers

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MP Mr Papa
Mr Papa
Member

hard to say… you should fill out:

category
priority
product version
target version
summary
description
type

its working, several new tickets have been added today… but could be something with your account access though that would be an odd error…

LU Luffer
Luffer
Member

I go to “Report Issue” yes?

If so Required fields are listed as:

  • Category
  • Summary
  • Description

None of the other fields are marked as ‘required’, though I did also fill in:

  • Priority (low)
  • Target version (5.0)

What should ‘Product Version’ be set to for a new feature? Would that be 5.0 as well?

What is ‘Type’ I don’t see that listed on my report… that’s also the field it said was empty so that would explain the error, but I don’t see it.

MP Mr Papa
Mr Papa
Member

product version is the version that the error occurs in… or if a new feature, just the current version…

type is way down at the bottom of the form…

MP Mr Papa
Mr Papa
Member

really? wow, wonder how it does that… should be right after additional info and before upload file…

It is a custom field, so wonder why its not shown for your user… will investigate…

MP Mr Papa
Mr Papa
Member

try again… looks like that field was custom for the project and you werent listed on the project…  thought global access would have done it…

LU Luffer
Luffer
Member

Nope, form still looks that same, no “Type” field.

MP Mr Papa
Mr Papa
Member

okay, think I got it now… found a spot where they had a special access on the custom field…  lowered it so you could see it…

please try again…

LU Luffer
Luffer
Member

It worked that time, though it threw a load of error at the top of the page. Something about “no history”, but the page reloaded to quickly for me to register what they were. Seems to have posted it though.

YS Yellow Swordfish
Yellow Swordfish
Member

I have been seeing those at the top – about 4 lines in red not up long enough to read…

MP Mr Papa
Mr Papa
Member

I get it occasionally… sure its related to the change I made on not having history in the emails… probably need to define it somewhere… its harmless…

MP Mr Papa
Mr Papa
Member

okay, think I fixed the initialization code…  please let me know if you continue to see it…

LU Luffer
Luffer
Member

Is it possible for me to add notes to an issue? Couldn’t see any way of doing so, maybe I’m looking in the wrong place, or maybe I just can’t do it.

YS Yellow Swordfish
Yellow Swordfish
Member

Do you get an edit on the left of the listings? Actually, is the bug ID a link. If so bring up a ticket and scroll to the bottom. Note is the last thing