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stayon
Member
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sp_UserOfflineSmall Offline
Feb 14, 2012 - 12:32 pm

Hello again,made forum ranks with dif icon,but i cant seem to get my self into a forum rank called owners? any idears why that is.

 

Also i dont get email notification when a new post is made? and no notification if i get a PM from other members?

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 14, 2012 - 2:06 pm

If you are the admin then you will need to create one of the 'special ranks'.

Have you opted in for emails (Your admin options and your profile)?

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SWORDFISH
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stayon
Member
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sp_UserOfflineSmall Offline
Feb 15, 2012 - 12:13 am

Hi - yes that tab is green,soo that should be working right. but its not!!

 

Got the admin logo to work now,thanks Yellow Swordfishlaugh

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 15, 2012 - 4:08 am

So are saying nobody gets emails. And I assume all the email settings are correct both in WP and SP?

Emails are sent by WP NOT by SP and they can be notoriously problematic. If they continue to be a problem we usually recommend the HGK SMTP plugin which seems to resolve most issues for most people.

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SWORDFISH
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stayon
Member
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sp_UserOfflineSmall Offline
Feb 15, 2012 - 5:24 am

Well it might be my mistake here,does this feture have to be turned on: Enable sending of email for PMs (If enabled, users can elect to receive or not in their profile)

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 15, 2012 - 6:26 am

Yes - as I said above (2) go to your SP profile to turn it on/off

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SWORDFISH
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stayon
Member
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sp_UserOfflineSmall Offline
Feb 18, 2012 - 12:50 pm

Hi again

 

Still got a problem with the notification,dont get email when i get pm??

 

pm.jpgImage Enlarger

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 18, 2012 - 1:16 pm

as Andy said, emails are sent by WP and the WP support forum is loaded with email issues in particular when on shared hosting...

did you add an smtp plugin like Andy suggested?

did you enable the sending of emails on forum - private messaging - options?

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stayon
Member
Free Members
sp_UserOfflineSmall Offline
Feb 18, 2012 - 2:33 pm

Yes i use smtp for sending email,and have done that for a long time!!!

 

email1.jpgImage Enlargeremail2.jpgImage Enlarger

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 18, 2012 - 2:39 pm

so you have an smtp plugin for wp?  cool...

but not sure what is up then...  as we said, WP sends emails, not SP...

anything in your error logs?

also, re-reading, are you confusing email for pm and new post notification email?  you interchanged them a couple times...  the latter is enabled on forum - admins - my admin options... but if there is server issue with email, would make sense that WP would would have issues with both...

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