Support Forum
My web designer downloaded your software for me onto my wordpress site. I have not since been able to get the forum up and running and am assuming that this is because the only admin registered to the forum is my web designer who has now finished the project. How to I become an administrator on the forum myself?
Well the general practice is to access the 'Admins' option through your WordPress Admin > Forum > Admins > Manage Admins...
However if your web designer has installed SP with his own account, he would really need to set you up as an admin for you to then take over. Technically speaking if it is your WordPress account, you should see yourself in the list of 'WP Admins but not SP Admins', if that is the case then if he deletes himself as an admin and there are no others, then the role of forum admin falls to the WP admin.
Hope this helps
Well you really need to log into the site using the original installers credentials. If you can't do that then you should be able to delete their user account and then log in as a WordPress admin at which time you can take on the rile of forum admin (Manage Admins)
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YELLOW
SWORDFISH
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Hey Rem,
Yes you can have more than one admin, from the WP dashboard see Forum > Admins > Manage Admins.
Also just for future reference, please open a new topic in the support forum if you have a query. We don't mind how many new topics are started at all, and this forum is really for pre membership / sales queries.
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