Support Forum

Cannot upgrade my Plugins… 🙁

MS Marco_Sensei
Marco_Sensei
Member

Hi there !

Got a weird problem : all my Plugins refuse to be updated. Everytime I go to the update page, I’ve got a whole bunch of Plugins that say they need an upgrade but if I try to perfom it : “You have the most recent version already installed”… And that’s not the case.

Do I need to renew my membership to get acces to those update ? :/

Thanks

40 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

No you do not need to renew membership to continue to receive updates.
Two questions, Which version of Simple:Press are you using and how many plugins say they need updating. and name one with the currently installed version number

MS Marco_Sensei
Marco_Sensei
Member

Simple press version is 5.6.4

Plugins with problems :

Admin Bar
You have version 1.4.13 installed. Update to 1.4.16. Requires SP Version 5.6.4.

Custom Profile Fields
You have version 1.3.4 installed. Update to 1.3.5. Requires SP Version 5.6.2.

Editor TinyMCE Rich Text
You have version 3.2.2 installed. Update to 3.2.5. Requires SP Version 5.6.4.

Maintenance Mode
You have version 1.0.3 installed. Update to 1.0.4. Requires SP Version 5.6.2.

Polls
You have version 1.5.11 installed. Update to 1.5.13. Requires SP Version 5.6.2.

Post Preview
You have version 1.2.10 installed. Update to 1.2.11. Requires SP Version 5.5.8.

Post Ratings
You have version 1.5.6 installed. Update to 1.6.1. Requires SP Version 5.6.2.

Post Thanks
You have version 2.1.9 installed. Update to 2.1.12. Requires SP Version 5.6.2.

Private Message System
You have version 2.1.17 installed. Update to 2.1.19. Requires SP Version 5.6.2.

Profile Display Control
You have version 1.0.5 installed. Update to 1.0.6. Requires SP Version 5.6.2.

Ranks Information
You have version 1.0.15 installed. Update to 1.0.17. Requires SP Version 5.6.2.

Remove Spam Registrations
You have version 1.1.12 installed. Update to 1.2. Requires SP Version 5.5.4.

Share This
You have version 1.1.9 installed. Update to 1.1.11. Requires SP Version 5.6.2.

Subscriptions
You have version 1.4.13 installed. Update to 1.4.16. Requires SP Version 5.6.

Tags
You have version 1.3.24 installed. Update to 1.3.28. Requires SP Version 5.6.2.

And also my default Theme…

Default
You have version 1.2.16 installed. Update to 1.2.20. Requires SP Version 5.6.

None of them want to update.

Message error is :

The plugin is at the latest version

But it’s not… 🙁

WordPress version is 4.4.2

Any clue ? :/

YS Yellow Swordfish
Yellow Swordfish
Member

I have to say initially that no – I don’t have a clue!

Let me talk it over with colleagues – one of whom will be back quite late – see if we can come up with any ideas as to why this is happening.

MS Marco_Sensei
Marco_Sensei
Member

Admin tool is starting to act strange too…when I have a Unread Post, I click on the View New Posts button but… nothing.

And even if I go to the new post, the Unread Post counter doesn’t go down.

(PHP global version of my server is 5.6 btw, if that’s of any use to you)

IK Ike
Ike
Member

I’m not sure this will be helpful, but it’s definitely worth disabling all other plugins to see if at least the front end functionality comes back.

Also, are you using any caching plugins? If so the forum page needs to be completely excluded as it’s dynamic on one page and caching will cause problems. If you can exclude, you will also need to delete any cached content as it can still linger.

MS Marco_Sensei
Marco_Sensei
Member

Disabling plugins didn’t change anything…

The forum is completly exclued from the caching process and I’ve emptied the Cache to no avail… 🙁

IK Ike
Ike
Member

Another possibility is that it’s a folder permissions issue. When you update, WordPress deletes the original and replaces with the updated version. Might be worth checking anyway..

MS Marco_Sensei
Marco_Sensei
Member

Where in WP do I need to go to check that, pls ? I’m a little lost here… :/

IK Ike
Ike
Member

You can check folder permissions via an FTP client. I use Cyberduck which allows me to right click on a folder, select info and from there I can check what the permissions are, and use the permissions tab to alter them if need be.

The folder permissions of the sp-resources and in turn it’s folders should be the same as the wp-content folder itself.

Again, might not be a problem but definitely worth a check just to see what they are.

MS Marco_Sensei
Marco_Sensei
Member

Well… Just checked and it’s the same as wp-content…

Back to Square One… 🙁

MS Marco_Sensei
Marco_Sensei
Member

Checked one thing : I did put back the Global Version of PHP to 4.4 instead of 5.6 and the “View New Post” Button was working again… Well, almost working… Still had all the “close and go to the topic”, “Close and mark as read”, “Delete” buttons going Fatal Error on me but at least the “Empty all” button was working. ^_^’

No effect on Update though… :/

Could it be the Updating process that fool itself into thinking those Plugins are up to date while checking for an update ? :/

YS Yellow Swordfish
Yellow Swordfish
Member

I am being told that there are a lot of these sort of problems on the WP forums as well – with other plugins I mean. Do you know how to check your php error log? Can you take a look immediately after you try and update to see if anything gets reported in there that is to do with this?

MS Marco_Sensei
Marco_Sensei
Member

The Error Log in the ToolBox of simple:press or another log ?

for I can only find those é suspicious things on the ToolBox for the 22/02 but nothing for today… :/

22 février 2016 21:44 | spaErrNotice | 3 | php

file: /simple-press/sp-startup/admin/spa-admin-updater-class.php
line: 434
function: after
Notice | Undefined index: Name

22 février 2016 21:44 | spaErrNotice | 3 | php

file: /simple-press/sp-startup/admin/spa-admin-updater-class.php
line: 430
function: before
Notice | Undefined index: Name

Is that of any help or should I go check another Log ?

YS Yellow Swordfish
Yellow Swordfish
Member

the main server php error log.is what you are looking for, And you would most likely be looking for an entry marked as a ‘php fatal error’. probably!

The error log will be in your server somewhere. Your hosting control panel (like cpanel for example) will usually have a link to the error log and will allow you to look at a few days worth.

You could alternatively turn on WP_DEBUG which will show any errors directly in the page but this will also show up any on your public site. But – as a temporary and quick thing that might not be too bad. To do that add:

define(‘WP_DEBUG’, true);

to your wp-config.sys file. Set it back to false or remove when done