My attempt to update the plugins shows on the Web Log but nothing shows up on the error log… 🙁

[24/Feb/2016:19:25:57 +0100] “GET /Blog/wp-admin/update.php?action=update-sp-plugins&plugins=admin-bar%2Fsp-admin-bar-plugin.php%2Ccustom-profile-fields%2Fsp-custom-profile-fields-plugin.php%2Ctinymce-richtext%2Fsp-tinymce-plugin.php%2Cmaintenance%2Fsp-maintenance-plugin.php%2Cpolls%2Fsp-polls-plugin.php%2Cpost-preview%2Fsp-preview-plugin.php%2Cpost-rating%2Fsp-rating-plugin.php%2Cpost-thanks%2Fsp-thanks-plugin.php%2Cprivate-messaging%2Fsp-pm-plugin.php%2Cprofile-display-control%2Fsp-profile-display-control-plugin.php%2Crank-info%2Fsp-rank-info-plugin.php%2Cspam-registrations%2Fsp-spam-reg-plugin.php%2Cshare-this%2Fsp-share-this-plugin.php%2Csubscriptions%2Fsp-subscriptions-plugin.php%2Ctags%2Fsp-tags-plugin.php&_wpnonce=0949cf744b HTTP/1.1” 200 5754 “http://nekotsuki-studio.com/Blog/wp-admin/update-core.php?action=do-sp-plugin-upgrade” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”

have you tried updating just one plugin? see if same… possible the query string is getting too long for your php settings…

Tried to update the Admin tool alone… Not working either… Still saying that I have the last version of it but I don’t. :/

OK… The log entry above is the internal call to run the updater. Do you have an example of an entry that was actually made to our server (at simle-press.com) to try and download the actual updates? The http response code might provide useful information.

can’t find any trace of Simple-press.com in my Web Log… Looks like there is a big problem here. Could it be that my updater can”t find you ? O_o

It might be your host is blocking access to our domain… worth asking them…

Following this thread because I have had the same issue for several weeks now.  All the same answers, too!

Just created a subdomain for the same site, installed SP on that with similar plugins, and they all updated fine.  Hmm..

so what might be different between the two?  assume both on same server?

and you say same, but for the handful of users, it has not manifested the same… what are you seeing?  403 errors?  other? 

if same server, might be worth question to host and see if they can spot why the one goes through and not the other…

Hi !

Still waiting for a reply from my Host (OVH), and will tell you as soon as I got one. ^_^’

OK. We are still here!

Hi !

Still blocked with my update problem : My host tried to track it but there is no error on the log, nor the firewall blocking anything…

Strange thing is, WordPress doesn’t count the 16 updates in the Update Counter on top of the admin interface. Well, they did once, but it changed back to zero in a blink.

Something could be blocking WordPress from acknowledging the need for those updates ? :/

Sorry, not ignoring this. I’ve been looking at potential reasons why this issue might have cropped up for a couple of hours now and I think we are going to have to wait for Andy or Steve to offer some further advice.

Afraid I am as in the dark as everyone else. After a few weeks with no other reports of this we had one just yesterday who claimed that they solved it by turning off the php ‘open_basedir’ restrictions. I don’t get this as it shouldn’t really effect a remote call but they say it did.

However – if you are running two sites there they will be using the same php settings so that doesn’t seem to help either. We would really have hoped your host could spot the difference…

If anyone has any ideas we would love to hear them…

I did it !… But not clear about how… ^_^’

I’ve put my Global PHP level at the most recent version possible (7.0).

I did turn Off some plugins :

Envato WordPress Toolkit

UpdraftPlus – Backup/Restore

W3 Total Cache 

(even if the Simple.press Forum was not supposed to be linked with it)

After that, the upgrade counter magically turned ito 18 and I was able to update the whole bunch !

I’ll try put them On now, to see if something happen on the Forum.

Strange, although my guess would still be W3 Total Cache..

Thanks for the update! Let us know how it goes.