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QuoteHave installed SP and used it for some time with some minor bugs needed to be rectified such as the "Add topic" button didnt work but fixed now.
I use the Dreamland Singe Estate theme
Bought the file uploader plugin and have a problem that I have seen others have.
A - Installing the plugin just fine
B - Setting permissions so people can upload files accordingly
C - The actual uploader is shown properly on the forum as should
The problem starts here:
1 - Click on "Add files" and it toggles to select files just fine
2 - Adding a file adds the file but it does not look right since there are no preview of the file but you can see the file is in the uploader
3 - Clicking "Start upload" and nothing happens.
Note: the actual two buttons "Add file/Start upload" is just plain text and doesnt show as a button with "+" signs as in the screenshots I have seen on SP website.
What I have tried:
1 - Tried many type of approved files and sizes
2 - Install and re-install
3 - Disabling all plug-ins
Any help would be appreciated.
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there are no know bugs to be fixed at this time... so we would need to figure out the local issue here...
does your issue continue with a temp switch to the default wp theme? we have had a handful of similar issues with wp themes that use bootstrap.js which is known to conflict with jquery ui that wp ships with... a link to your site would be useful in debugging your issue... one possible workaround if bootstrap.js would be to go to forum - integration - page and permalink and make sure you the load forum js in the footer option is selected...
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OfflineThe "load forum in js footer" is selected and it is still the same.
I wont change theme as I need it to work with the theme that I have and I dont want to send the URL in an open forum.
I think we have had email contact and I have just now sent you an email with the actual link.
Feel free to post your findings here for everyone to share but I need it foxed soon or I need to remove the paid plugin all together since I have quite a high amount of visitors on the website and the forum needs to be operational.
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Think you missed my point. I wasnt asking you to permanently change themes, just a quick temp switch. When we have localized issues like this we need to gather data and various tests are methods to do so.
If your email includes a link to site, can take a look tonight for other obvious conflicts.
Quick question. No caching plugins on this wp page, right?
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well as I mentioned you need to make sure you are not caching the wp page the forum shows up on... clearly, you are...
<!-- Performance optimized by W3 Total Cache. Learn more: https://www.w3-edge.com/products/ Object Caching 2446/2583 objects using disk Page Caching using disk: enhanced (Requested URI is rejected) Database Caching 3/102 queries in 0.042 seconds using disk
since all forum content appears on this single wp page, you cannot cache it as its not static, but dynamic content... w3tc gives you a simple way to not cache specific pages...
lets turn off caching of the forum (we do have internal caches) and see what that gets us...
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OfflineI actually did that. Added WP to ignore forum for cache so dont know why it still does.
I have completely deactivated the cache plugin now but still doesnt work on my end.
OfflineYour root problem however, is almost certainly that something on your website is loading and using the BootStrap JavaScript library. This can cause this behaviour. BootStrap is not supported by WordPress. It also stmpts all over the jQuery UI library which IS the supported and preferred library.
It can usually be resolved by ensuring that Bootstrap gets loaded before the jQuery UI Core library.
You should check to see if the BootStrap JS file is being loaded. Try and find out by what - it is most often used by the WordPress theme - especially, it seems - premium paid for ones! - It is then worth deactivating the component - or if the theme - switching temporarily to the default WP theme - and then trying the file uploader again. This will tell you if BootStrap is the culprit,
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as to caching disable, you must do it for all types of caching in use... so each caching type has its own page/tab in w3tc... you must exclude the forum page for all types...
agree with andy, useful test for temp try of wp theme...
bootstrap is indeed loaded after jquery ui... we have some code in there that tries to correct for it and its working for most folks... so possible its not bootstrap... but guests cannot upload images so we cannot test...
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OfflineGentlemen,
I am very thankful for the feedback and trying to help.
I am an extreme amateur so please keep this in mind when trying to help .-)
W3 cache:
The plugin is completely inactivated for the whole website as of before yesterdays post
Permissions for guests:
Updated to include uploading images
Change theme temp:
I really dont want to do this as I have spent so many hours getting everything in place inc Schema.org and much else in place after much trial & error.
I dont want to change and then change back only to find some "ooops".
Like I said, I am an extreme amateur learning hence me wanting to buy plugins that only works.
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you wont be able to allow guests to upload... if you look at the permission you enabled, it has an icon (with tooltip) that says its ignored for guests... that is, permission overridden for guests for security reasons...
so hard to help debug without data... switching themes is a standard, normal capability for WP... if some theme were to barf at that, would be time to run away from it very fast... 😉 but we can just go ahead and make the assumption its the theme since its loading a js library known to conflict with a js library wp comes with (obviously only issue if both get used at same time - which wp currently does not do on front end)... also as I said, we do have logic in there confirmed with many users to workaround bootstrap but perhaps this theme has hardcoded loading vs using wp api...
so next step would be to find in this wp theme where its loading the bootstrap js file and we can help adjust it so its done to play nice with wp... are you able to search through the theme files and find where its loading bootstrap.js??
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