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Troubles installing
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exorcist
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Jul 7, 2014 - 11:44 pm
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Want to try this out but cannot get an answer.

Install the plugin and when I go to activate it, I get this error message:

Permission Problem
Simple:Press can not create sub-folders under wp-content. Please assign correct permissions and re-run the install

Edit: I went on a rant, but apparently the user name I chose was the issue. Some help would be appreciated. :)

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Yellow Swordfish
Glinton, England
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Jul 8, 2014 - 3:26 am
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Well first up - just to be pedantic but accurate - it isn't an error. I am also not totally sure how I can phrase it any better than it is already phrased.

Many WordPress plugins will want to create items on your server and the usual and standard place is under the 'wp-content' folder. As the message clearly states - the install tried and failed because the file permissions set on wp-content do not allow for it. This is most unusual but seems to be the case on your installation. Correcting the permissions - which most usually would be 755 on a folder and 644 on a file - will enable the install to be carried out.

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SWORDFISH
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Brian07002
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Apr 2, 2015 - 8:11 am
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I have changed the wp-content folder to 755 permissions, but it still doesn't allow me to install simple-press. Any other solutions?

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Ike
Sawtry, UK
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Apr 2, 2015 - 8:34 am
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Hey Brian,

Are you receiving any messages as the original poster did?

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Brian07002
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Apr 2, 2015 - 9:05 am
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No, it's just when I click the install link I get:

Simple:Press can not create sub-folders under wp-content. Please assign correct permissions and re-run the install

Thank you

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Yellow Swordfish
Glinton, England
SP Master
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Apr 2, 2015 - 9:15 am
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It might also be the GUI/UID not being set right. These are ownership 'roles' that go hand in hand with the actual permissions. Rarely but every now and then we do seem to encounter a host that does not set the GUI/UID correctly - or perhaps I should say - not how WordPress would expect them to be. This will stop any attempt to create folders or files dead in the tracks.

To be honest - when it comes to this I always think the safest route is to ask your hosting support why folders can not be created?; if it is the gUID/UID? and can the wp-content folder be set up so any folders it spawns can not only be created but will carry to right set of permissions themselves? The chances are they will not let you change the UID/GUIDs in any case...

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Brian07002
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Apr 2, 2015 - 9:26 am
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Hi,

I am on a testing server environment, not live server yet, and I have changed ownership / and file permissions on the wp-content folder and plugins folder to no avail.

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Brian07002
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Guests
Apr 2, 2015 - 9:34 am
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I am on a ubuntu server 14.04

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Brian07002
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Guests
Apr 2, 2015 - 9:37 am
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Whoops, forgot to mention this is all running on: 

Ubuntu 14.04
Apache2
Mysql 5.5

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Yellow Swordfish
Glinton, England
SP Master
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Apr 2, 2015 - 9:37 am
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Weird. We simply use the most common test for this which is the php function is_writable() - and to copy from the manual...

Returns TRUE if the filename exists and is writable. The filename argument may be a directory name allowing you to check if a directory is writable.

Keep in mind that PHP may be accessing the file as the user id that the web server runs as (often 'nobody'). Safe mode limitations are not taken into account.

It must be objecting to something it is finding. Or perhaps 'Safe Mode' has this effect. I have never used it so can not comment from personal experience,

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SWORDFISH
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