Support Forum

Installed Subscription plugin and forum now working

RS Ross Scott
Ross Scott
Member

*post should read = NOT working

Yes, using the plugin uploader. I uploaded and had just clicked “activated” for the subscriptoin plugin and thats when things have stop working.

I cleared my broswer cache and tried again. But each time I click on forum, in the wp admin area or the public forum page. Nothing is happening. Blank screen.

Just tried deactivating SP but that would not work either. The new page stop loading half way.

 

What should I do. Little bit nervous. Just a little.

 

Ross

21 Answers

New Answer

MP Mr Papa
Mr Papa
Member

what do you mean things stopped working?

you put it in the sp plugins directory? and NOT the wp plugins directory, right?

RS Ross Scott
Ross Scott
Member

I used the plugin uploader via the forum admin dashboard.

RS Ross Scott
Ross Scott
Member

Just double checked using FTP and the plugin is in the right folder.

“forum-plugins”

MP Mr Papa
Mr Papa
Member

okay, cool… so you downloaded the zip from our site?

is this a new SP install?  and/or new subscription install?  or were you upgrading subscriptions from the release today?  what version of SP and subscriptions, please…

RS Ross Scott
Ross Scott
Member

Downloaded from your site. Yip, just paid money and donwloaded from your plugin site.

I had also just upgraded SP to the latest version. 5.1.0. Just before installed the plugin for the first time.

Subscriptions is 1.1. 

MP Mr Papa
Mr Papa
Member

okay, cool…  just checking because you did need both fresh versions…

okay, lets do this…  you still have the zip, right?  please delete the subscriptions directory and files from the sp plugins folder…  unzip the zip on your local machine and ftp the new directory and files up to your server in the sp plugins dir…

lets see if going that route gets you working…

RS Ross Scott
Ross Scott
Member

Thank you!

Yes, this did the trick.

Thank you again for your fast replies.

MP Mr Papa
Mr Papa
Member

okay, will take a look at the plugin uploader and make sure there isnt an issue there…  thanks for the update…

MP Mr Papa
Mr Papa
Member

https://simple-press.com/support-forum/sp5-plugin-topics/whats-the-different-between-subscribe-watch-plugin/

RS Ross Scott
Ross Scott
Member

Regarding subscription plugin.

Is there are way for the admin of the forum to be automatically susbcribed to everything, so they get notifcation when new topics are added and new replies are added to threads.

Like this forum must have, as you guys reply so fast..

MP Mr Papa
Mr Papa
Member

yes, but that is not part of the subscription plugin…  go to forum – admins – your options where you can choose to get an email notification of all posts…

we try! especially when we drop a new version! wink

RS Ross Scott
Ross Scott
Member

Cheers. Done, awesome. Wife is going to be happy. (her forum)