Support Forum

Mobile Version of Forum

DS Dro Simoes
Dro Simoes
Member

I have recently enabled Jetpack’s mobile view because of the new changes coming to Google’s SERPS. However, Our forum is one of the pages that looks horrible in the mobile version. What is the best way, in your suggestion, to get this set up to work properly?

8 Answers

New Answer

JI jim
jim
Member

Dro Simoes said
Our forum is one of the pages that looks horrible in the mobile version.

Are you using one of the new responsive SimplePress themes and activated it for mobile devices?

We’re using Reboot, and created a custom child theme actually, to keep the Tripawds Forums lookin’ good and consistent on all devices.

Sharing a link to your forums will help folks here help you more quickly too!

MP Mr Papa
Mr Papa
Member

Thanks Jim…

yeah no real way for JetPack to make any plugin that controls page content be responsive…   but we have several themes (reboot and unified) that are responsive…  try our site on mobile device…

DS Dro Simoes
Dro Simoes
Member

Thanks for letting me know about those other themes, I had no idea they were available. I added it to my forum and then disabled jetpack on that forum wordpress PAGE. It’s still showing it incorrectly though, and if I request desktop site it shows the activated reboot theme. If I just look at it on mobile though, it ends up just showing a dark blue template. I have no idea where it’s pulling that from.

 Check it out here:

http://www.securitycameraking.com/securityinfo/forum/

JI jim
jim
Member

What exactly is “showing incorrectly”?

It looks like Reboot is loading properly and functioning, but it appears the WordPress theme is not responsive, preventing the page from flowing/adjusting for smaller browsers.

The content area for Simple:Press is dependent upon whatever the WP theme defines. In your case, div#page … note the predefined width:

#page {
    background-color: #FFF;
    margin: 0px auto;
    padding: 0px;
    width: 970px;
}
YS Yellow Swordfish
Yellow Swordfish
Member

Thanks Jim. And of course this is correct. The WP theme does need to be fully responsive.

DS Dro Simoes
Dro Simoes
Member

Here’s what I’m seeing. The dark blue being the mobile screen shots.

Why would it be pulling the dark blue CSS colors instead of the light blue like in the template I’ve uploaded? This dark blue version is the same as I saw it before I uploaded the REBOOT theme.

Is this a cache issue?

 

Screenshot_2015-04-22-12-58-26.pngScreenshot_2015-04-22-12-58-30.png

 

Screenshot_2015-04-22-12-58-45.png
YS Yellow Swordfish
Yellow Swordfish
Member

Could be. Are you using the combined/compressed CSS cache option (forum admin >Options > Global Settings, If you you could reset it (forum admin > Toolbox > Housekeeping) and se if that changes anything, Also clear the browser cache.. can you do that in a mobile> Must be able to!

Also make sure you do not have a different theme in some form attached to the mobile phone display. Best just turn  Mobile theme off if you have it turned on.

MP Mr Papa
Mr Papa
Member

just to extend what Andy said a bit, you can set a desktop, a table and a phone theme… has the phone one been set to the mobile responsive theme?  does it have the same theme and overlay as desktop?