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404 issues
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Lloyd Register
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Oct 24, 2014 - 3:10 pm

Am getting 404 errors. How to troubleshoot please. They happen when I try to go to any link on the main page of the forum.

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Mr Papa
Simi Valley, CA
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Oct 24, 2014 - 3:18 pm

any background info you can provide??? working previously?  changes?

try going to forum - integration - page and permalink and updating the forum permalink...

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Lloyd Register
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Oct 26, 2014 - 1:56 pm

Was working. May be related to caching plugin I installed and subsequently uninstalled. W3Total Cache. Have subsequently tried uninstalling and reinstalling SP Forum. Seemed to be going ok until I went to activate. Only option in red letters is to deactivate and remove all files. I b so confused. Pls give me next steps to try. 

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Lloyd Register
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Oct 26, 2014 - 1:58 pm

One more thing. There are no sub menu items now under Forum in the WP dashboard. 

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Mr Papa
Simi Valley, CA
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Oct 26, 2014 - 3:32 pm

if you use a caching plugin, you have to exclude the wp page the forum is on... if you remove the caching plugin make sure the drop in file is removed...

if uninstalling, you have to go to forum - toolbox - uninstall... and then deactivate plugin... will remove data...  then reactivate... or in db, remove the sfxxxxx tables...

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Lloyd Register
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Oct 27, 2014 - 8:41 am

I don't know what or where the drop in file is. 

I had already gone to the toolbox and done the uninstall routine and started the reinstall when I got the red letters described above. No choice but to delete all files which I had just done. 

Maybe I should look for the Sfxxxx files. Don't know what or where they are. Somewhere in the database?

Lloyd

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Ike
Sawtry, UK
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Oct 27, 2014 - 9:38 am

Well I've not used W3 cache before, but I believe the drop in file Mr Papa is referring to will be in your wp-content folder, and the name of the file will most likely be something along the lines of 'object-cache.php'

Yes, the sfxxxx tables will be in the database, although your prefix might be different they will most likely appear as wp_sfxxxx - the xxxx referring to the name of the table such as wp_sfforums, wp_sfgroups, wp_sflinks etc..

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Lloyd Register
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Oct 27, 2014 - 12:12 pm

There are 24 of these files. Do I delete them all?

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Oct 27, 2014 - 1:44 pm

Only 24? Yes - if the object is to remove all traces of SP then you need to remove them all. You will also need to delete the WP page item that the forum was using.

As both Steve and Ike have hinted at - you can not just remove a cache plugin's files. It has to be properly removed and the plugins all come with help files that describe how to do that.

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YELLOW
SWORDFISH
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Lloyd Register
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Oct 27, 2014 - 4:00 pm

Thank you, got it done. Was not wanting to eliminate the forum, just fix the 404 issue. By deleting everything in the db, did the trick. It is back up running smoothly.

Can you tell me how to restrict displaying the email of members on the profile? What do most forum's do?

Lloyd

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