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404 message when trying to access specific forum page
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Brad Siegfried
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Oct 17, 2012 - 2:00 pm

Murphy's Law on steroids.  I have a demo in one hour and I'm getting a 404 error when I try to access any specific forum page.  It happens whether I'm logged in as administrator or user.

I tried updating permalinks from Settings>Permalinks.

I tried Update Forum Permalink and Update WP Integration.

Last change I can think of was updates to some Simple:Press plugins.  Prior to that I think everything was fine, but the only relevant change I can think of before the plugin updates was the addition of two new User Groups.  I also assigned permissions via Add Group Permissions.

Any suggestions?

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Oct 17, 2012 - 8:34 pm

do you have a link to site?

any caching plugins or redirection plugins?

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Brad Siegfried
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Oct 17, 2012 - 9:04 pm

This gives a 404 error: http://wilmington.crimeboard.o...../unit-182f

This link is still good: http://wilmington.crimeboard.o.....php/forum/

I have no caching plugins.

I have Peter's Login Redirect plugin.  I've been running that for quite some time with no problem.  I disabled it temporarily and the problem still persisted.

 

I tried deleting all permission sets, then reestablishing permissions.  No luck.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Oct 17, 2012 - 9:08 pm

just noticed you said specific page... so not the whole forum??? just one forum/topic?? link to it?

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Brad Siegfried
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Oct 17, 2012 - 9:25 pm

Any individual forum gives a 404 now.  The list of forums is still OK, but now a dead end.

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Brad Siegfried
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Oct 17, 2012 - 9:27 pm

I can set up a GoToMeeting session or give you admin access if that would help.

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Brad Siegfried
Member
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Oct 17, 2012 - 10:13 pm

I did try rolling back to the prior version of Simple:Press plugins: Subscriptions, Polls, and Plupload.  No luck.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Oct 17, 2012 - 10:48 pm

so this was working?? what has changed on your site? wp update? any wp theme or plugin updates?

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Brad Siegfried
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Oct 17, 2012 - 11:04 pm

Yes, everything was working great for months.  I looked back through the updates, but didn't find any potential culprits.  To be safe, I rolled back the SP plugins that I mentioned above, as they were the latest updates.

No recent wp update.  Only recent theme update was an inactive theme.

The only new ground that I covered recently was to add the two new User Groups in SP, and modify and assign permissions.  Could something in that area be the cause?

I have tried deactivating plugins that I know worked fine with SP, but no change, still the 404.  I found a support forum topic regarding a similar issue that attributed the problem to a corrupted options table.  See https://simple-press.com/suppo.....-views/.  How might I find out if that is the problem here, and if it is, how would I fix the corruption?  I do have backups but would like to avoid losing however many days of data since the last backup with an uncorrupted table, if that turns out to be the issue.

Thanks for your help with this.  I'm running low on ideas.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Oct 17, 2012 - 11:28 pm

I would highly doubt it... but ya never know... try repairing the wp options and sfoptions table via plugin or phpmyadmin... cant hurt..

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