Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
500 server error after installing buddy press plugin
Avatar
jvcasill
Member
Free Members
sp_UserOfflineSmall Offline
Jun 4, 2014 - 7:47 pm

I downloaded the buddy press plugin form my site and when I clicked activate the screen went white and I received the following error in the browser:

500 Server Error
A misconfiguration on the server caused a hiccup. Check the server logs, fix the problem, then try again.

I can no longer access the administrator side of my wordpress site. Any ideas how I can fix this?

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jun 4, 2014 - 8:26 pm

please see:  http://codex.simple-press.com/.....on-errors/

if not the issue, please look in error log for more info...

Avatar
jvcasill
Member
Free Members
sp_UserOfflineSmall Offline
Jun 4, 2014 - 9:28 pm

Mr Papa said
please see:  http://codex.simple-press.com/.....on-errors/

if not the issue, please look in error log for more info...

Thank you for your reply. I was forced to deactivate all plugins in order to regain access to the admin panel. From there I activated the plugins one by one, leaving simple:press for last. This reproduced the error. I then repeated the process, but I activated silver:press first, deleted the buddypress plugin, and then reactivated the remaining plugins and everything seemed to be working fine again. I then redownloaded and reinstalled the buddypress plugin and had the same result (i.e., the 500 error mentioned above). 

When you say to look in the error log for more infer, could you please be more specific? What do you suggest I do if/when I find an error? Post it here? Thanks again for your time. 

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jun 4, 2014 - 9:42 pm

did you read the link I gave you???  if so, did you try it??  you did not say so...

look at the simple press budypress plugin and make sure its named buddypress and not buddpress-1 or some other number at end...  an issue with the internal wp uploader...

look in wp-content/sp-resources/forum-plugins

Avatar
jvcasill
Member
Free Members
sp_UserOfflineSmall Offline
Jun 4, 2014 - 9:50 pm

Mr Papa said
did you read the link I gave you???  if so, did you try it??  you did not say so...

look at the simple press budypress plugin and make sure its named buddypress and not buddpress-1 or some other number at end...  an issue with the internal wp uploader...

look in wp-content/sp-resources/forum-plugins

Yes, I did. I apologize for being vague. I just tried it again... same error.

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jun 4, 2014 - 9:58 pm

tried what again???  nothing to try or redo...  just need to see if the directory is named properly or not?

Avatar
jvcasill
Member
Free Members
sp_UserOfflineSmall Offline
Jun 4, 2014 - 10:00 pm

Mr Papa said
tried what again???  nothing to try or redo...  just need to see if the directory is named properly or not?

I tried installing the plugin again. The directory is correctly named. 

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jun 4, 2014 - 10:16 pm

installing it again is not the same.. if wp is adding digits it will do it every time...  so as long as its named right then okay...  but its one of the few things that would cause this...

other than that, you really just need to find your server error log (location varies by host) and see if more info... you could be running out of php memory...  or somethng else that can be worked...

Avatar
jvcasill
Member
Free Members
sp_UserOfflineSmall Offline
Jun 4, 2014 - 10:31 pm

Mr Papa said

installing it again is not the same.. if wp is adding digits it will do it every time...  so as long as its named right then okay...  but its one of the few things that would cause this...

other than that, you really just need to find your server error log (location varies by host) and see if more info... you could be running out of php memory...  or somethng else that can be worked...

As I said, the directory is correctly named (not just the .zip file, but also the directory stored on the server in the so-resources > forum-plugins). 

I think it probably has to do with php memory... here is one of the errors from the log:

PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 130968 bytes) in /problem-with-post-edit-buttonome5/lingrefe/public_html/wp-includes/cache.php on line 113

Why would the buddypress plugin cause this? Maybe it doesn't play nice with another plugin?

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jun 4, 2014 - 10:37 pm

it generally isnt... for many, many users...  I assume you have the latest wp buddypress plugin...

what is your php memory setting?

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 619
Members: 17361
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10127
Posts: 79625