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500 server error after installing buddy press plugin
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jvcasill
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Jun 4, 2014 - 11:15 pm

Mr Papa said
it generally isnt... for many, many users...  I assume you have the latest wp buddypress plugin...

what is your php memory setting

I do have the latest version of buddypress on installed in wordpress. My memory php setting is 256m (I think, I'm not really sure how to confirm this). 

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Mr Papa
Simi Valley, CA
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Jun 4, 2014 - 11:37 pm

you would have to look at your php.ini file on the server... but yes, 256M would be plenty...

is the latest version of wp buddypress? 2.0.1?

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jvcasill
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Jun 4, 2014 - 11:52 pm

Mr Papa said
you would have to look at your php.ini file on the server... but yes, 256M would be plenty...

is the latest version of wp buddypress? 2.0.1?

Yes, it is. Just to give a but more detail. When I install the buddypress plugin simple:press says that the plugin is installed correctly. The error occurs when I click anything right after. Specifically, I click the "Return to SP plugins page" and the page freezes then the 500 error occurs. 

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Mr Papa
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Jun 5, 2014 - 1:05 am

can you click any other wp menu link in the left side?

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jvcasill
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Jun 5, 2014 - 1:16 am

Mr Papa said
can you click any other wp menu link in the left side?

Yes. I was able to go anywhere on in the wordpress admin. I went back into the simple:press plugins sections, I activated the buddypress plugin and it happened again (the 500 error), so I have deactivated and reactivated (w/o buddypress) again.

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Yellow Swordfish
Glinton, England
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Jun 5, 2014 - 3:42 am

Just to make things easier for you if either a WordPress plugin or a Simple:Press plugin causes problems then rather than go through hoops deactivating and reactivating, as an 'emergency' measure, the quickest course is to simply remove the plugin's folder. Not rename it it but remove it. So - in this case remove wp-content/sp-resources/forum-plugins/buddypress - which should then allow things to continue as they should.

Back to the error log if we may. A 500 server error would normally put an specific entry in the error log. Are you seeing no actual item marked as a 500? Or - I will have to check with someone who knows - maybe the error only gets written out to the server log as opposed to the php log. Can you check that? (Usually from the hosting control panel).

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jvcasill
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Jun 5, 2014 - 3:49 am

Yellow Swordfish said
Just to make things easier for you if either a WordPress plugin or a Simple:Press plugin causes problems then rather than go through hoops deactivating and reactivating, as an 'emergency' measure, the quickest course is to simply remove the plugin's folder. Not rename it it but remove it. So - in this case remove wp-content/sp-resources/forum-plugins/buddypress - which should then allow things to continue as they should.

Back to the error log if we may. A 500 server error would normally put an specific entry in the error log. Are you seeing no actual item marked as a 500? Or - I will have to check with someone who knows - maybe the error only gets written out to the server log as opposed to the php log. Can you check that? (Usually from the hosting control panel).

There is a lot going on in the error report. I tried to take screenshots but they are too large to upload. Here is a gist.

https://gist.github.com/jvcasi.....ee4024a478

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Yellow Swordfish
Glinton, England
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Jun 5, 2014 - 4:04 am

Hmmmm. Well there is one (at least) there that is somewhat odd. Whether that is the cause of your problem or not though I don't know... This one:

include_once(.../wp-content/sp-resources/forum-plugins/buddypress/library/sp-buddypress-component.php):
failed to open stream: No such file or directory in .../wp-content/sp-resources/forum-plugins/Buddypress/sp-buddypress-plugin.php on line 154

That is saying that the main SP buddypress plugin code is there but the folder/file at 'buddypress/library/sp-buddypress-component.php' is not. At least it is not being found or able to be read. Which does make a lot of sense.Can youy check that? And of there can you cjeck the permissions on the folder and file in question are correctly set - i.e., same aa the parent folder and files.

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jvcasill
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Jun 5, 2014 - 4:13 am

Yellow Swordfish said
Hmmmm. Well there is one (at least) there that is somewhat odd. Whether that is the cause of your problem or not though I don't know... This one:

include_once(.../wp-content/sp-resources/forum-plugins/buddypress/library/sp-buddypress-component.php):
failed to open stream: No such file or directory in .../wp-content/sp-resources/forum-plugins/Buddypress/sp-buddypress-plugin.php on line 154

That is saying that the main SP buddypress plugin code is there but the folder/file at 'buddypress/library/sp-buddypress-component.php' is not. At least it is not being found or able to be read. Which does make a lot of sense.Can youy check that? And of there can you cjeck the permissions on the folder and file in question are correctly set - i.e., same aa the parent folder and files.

The permissions of the 'library' folder are "drwxr-xr-x@" and those of the sp-buddypress-componen.php file are "-rwxr-xr-x@". Do I need to change them?

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Yellow Swordfish
Glinton, England
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Jun 5, 2014 - 4:42 am

Well the file is an odd one. I would normally expect that to be -rw-r--r-- which is 644. I have encountered some server set-ups that will not load php files if the permissions are too open to prevent a hack attack. That might be it but I am perhaps a little dubious.

I would seriously suggest you ask your host support if those permissions are as they want them to be. We would normally expect 755 on folders and 644 on files. If they are wrong then they may be wrong on several of the files not just that one. And I would perhaps just ask them to check your GUID and UID as well on the files and folders. They should know what that means!

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