Support Forum
I have one user, which is a moderator, reporting this issue and I can repeat it when logged in as that user. It does not happen when logged in as an admin from my personal experience and no one else has reported the problem.
Whenever the user attempts to reply to a topic the "post saved" modal appears then as the page reloads to show the post with the new reply the following error is displayed:
Access denied - you do not have permission
Warning: Cannot modify header information - headers already sent by (output started at /problem-with-post-edit-buttonome/XXXXXX/public_html/wp-content/plugins/simple-press/sp-api/sp-api-primitives.php:59) in /problem-with-post-edit-buttonome/XXXXXX/public_html/wp-includes/pluggable.php on line 1173
Here are the relevant error log entries:
line: 758
function: fread
Warning | fread(): Length parameter must be greater than 0
November 10, 2014 3:52 am | spaErrWarning | 1 | phpfile: /simple-press/sp-api/sp-api-plugins.php
line: 588
function: fread
Warning | fread(): Length parameter must be greater than 0
November 10, 2014 4:13 am | spaErrNotice | 2 | phpfile: /simple-press/sp-startup/admin/spa-admin-framework.php
line: 401
function: spa_check_warnings
Notice | Undefined index: active
November 10, 2014 3:54 am | spaErrNotice | 3 | phpfile: rtsock/public_html/wp-content/sp-resources/forum-plugins/admin-bar/library/sp-admin-bar-components.php
line: 15
function: sp_admin_bar_do_new_post_list
Notice | Undefined property: spUser::$sfadminbar
November 5, 2014 9:34 pm | spaErrNotice | 1 | phpfile: /simple-press/forum/profile/forms/sp-form-profile.php
line: 109
function: include_once
Notice | Undefined property: spUser::$location
Let's start by doing something obvious!
Go to the forum admin > Toolbox > Housekeeping and click on the task to 'Reset Auths Cache' in case all this is just the one user with scrambled permissions. Get your moderator to see if that shifts anything.
None of the entries there in the log are actual errors as you can see and for at least ine of them I can not locate the line of code being referenced. What version of SP is this?
However - one of those entries is a little worrying. Can you go to the forum admin > Options > Global Settings and turn OFF the two options in the 'CSS/JS Combined Caching' section. Let's leave them off until we sort the user issue.
Finally - after the cache reset can you also clear the error log so we can see what gets reported when your moderator gives it a try.
YELLOW
SWORDFISH
|
That didn't work. Something interesting is that the user can create a new topic, just not reply to one created by someone else.
Edit - forgot to add error log information:
November 10, 2014 4:59 am | spaErrNotice | 1 | phpfile: /simple-press/sp-startup/admin/spa-admin-framework.php
line: 401
function: spa_check_warnings
Notice | Undefined index: active
November 10, 2014 4:59 am | spaErrNotice | 30 | phpfile: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Undefined offset: 18
I am struggling with the option of your moderator not being able to reply and I doubt the notices you are seeing in the error log have any bearing on this but let's see about getting rid of them to test what happens. So...
Can you please go to the forum admin > themes > mobile tablet theme. There appears to be some confusion over whether you have a theme selected for tablets or not. If you DO have it enabled, could you select a different theme - save it and then reselect the one you want and update again. Also click on the update button in the top section just to refresh the data.
Next - forum admin > permissions and select the permission set your moderator's access is assigned to (may be more than one) and (a) ensure the options are set correctly and (b) change something and update... (c) change ot back again and update. Again - this is just to ensure the data is refreshed.
And let's see if those entries disappear. You will need to clear the error log before testing.
YELLOW
SWORDFISH
|
Table theme was not enabled, but I've enabled it and selected a theme.
User is only a member of the Moderators group, which has been updated.
Error log cleared and error persists.
November 10, 2014 9:02 am | spaErrNotice | 14 | phpfile: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Undefined offset: 18
While still unconvinced that this notice has anything to do with your moderator's problems I am keen to try and track it down so it is a good place to start.
Can you do something for me please...
Go to the forum admin > toolbox > data inspector and turn on the option to show 'spGlobals' in the Control Data section.
Now run a front-end forum page - any view should do. Do NOT be alarmed at the display. You are the only user who will be getting to see all of this!
Way, way down the dump of values you will find an array called 'auths-map'. Can you tell me what is displayed at index position 18 please?
Then below the auths-map list there is an 'auths' section for each individual permission. perhaops you cou;d also tell me what it shows for position 18.
Then you may want to turn the inspection of spGlobals off again!
YELLOW
SWORDFISH
|
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