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Hi,
I have just updated to wp3.8 and the latest SimplePress with all plugin updates.
I have found that the Add New Topic button isn't working when you are in a topic (the one next to the Add Reply button)
However it does work on the forum page where it lists the topics inside. This page oviously doesn't have the add reply.
The button that isn't working takes the user to a page that doesn't load properly. I am using plugin organiser to deactivate all other plugins on this page to try and reduce the opportunity of conflicts. I have also turned most of them off to test before contacting you.
Website http://www.landlordreferencing.....ity-forum/
I'm guessing it's a javascript issue but any advice is appreciated as I'm not sure why it would work on one page but not the other.
Thanks for your help.
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when you try to open that topic, you server is responding with:
"NetworkError: 500 Internal Server Error - http://www.landlordreferencing.....?new=topic"
500 errors are the hardest to troubleshoot... any more info in the server error log?
are you running mod_security on your server? or any other security type plugin that might be interferring with query arguments?
Visit Cruise Talk Central and Mr Papa's World
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Thanks for the reply
The log is pretty full. Here's a snippet of the latest entries
Wed Jan 29 15:09:14 2014] [error] [client 90.213.184.137] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://www.landlordreferencing.co.uk/blog/2013/03/11/re-entry-of-evicted-tenant-to-collect-their-belongings/
[Wed Jan 29 15:09:19 2014] [warn] [client 58.22.70.34] mod_fcgid: stderr: PHP Notice: Undefined index: forumname
[Wed Jan 29 15:09:32 2014] [warn] [client 172.246.132.188] mod_fcgid: stderr: PHP Warning: htmlspecialchars(): Invalid multibyte sequence in argument
I am still looking for more will post again shortly if I find anything
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Looks like there is quite a lot going on in the logs and I will start to work through them one at a time.
[Wed Jan 29 15:04:58 2014] [warn] [client 223.240.22.188] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /var/www/vhosts/landlordreferencing.co.uk/problem-with-post-edit-buttonttpdocs/wp-content/plugins/gravityforms/form_display.php on line 430, referer: http://www.landlordreferencing.co.uk/discuss/community-forum/?new=topic
[Wed Jan 29 15:04:58 2014] [warn] [client 223.240.22.188] mod_fcgid: stderr: PHP Fatal error: Class declarations may not be nested in /var/www/vhosts/landlordreferencing.co.uk/problem-with-post-edit-buttonttpdocs/wp-content/plugins/wp-minify/min/lib/Minify/HTML.php on line 19, referer: http://www.landlordreferencing.co.uk/discuss/community-forum/?new=topic
[Wed Jan 29 15:04:58 2014] [warn] [client 223.240.22.188] mod_fcgid: stderr: PHP Fatal error: Call to a member function get() on a non-object in /var/www/vhosts/landlordreferencing.co.uk/problem-with-post-edit-buttonttpdocs/wp-includes/cache.php on line 113, referer: http://www.landlordreferencing.co.uk/discuss/community-forum/?new=topic
[Wed Jan 29 15:04:59 2014] [warn] [client 80.229.38.223] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 30720 bytes) in /var/www/vhosts/landlordreferencing.co.uk/problem-with-post-edit-buttonttpdocs/wp-includes/class-phpmailer.php on line 2155, referer: http://www.landlordreferencing.co.uk/discuss/community-forum/lrs-launches-landlord-community-watch/
[Wed Jan 29 15:04:59 2014] [warn] [client 80.229.38.223] mod_fcgid: stderr: PHP Fatal error: Class declarations may not be nested in /var/www/vhosts/landlordreferencing.co.uk/problem-with-post-edit-buttonttpdocs/wp-content/plugins/wp-minify/min/lib/Minify/HTML.php on line 19, referer: http://www.landlordreferencing.co.uk/discuss/community-forum/lrs-launches-landlord-community-watch/
I don't understand why the forum page would be refering to the gravity forms plugin, I am looking at that now and I will turn the minify plugin off to rule that out
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Update.
After looking at all the plugins today I found that an https plugin was interfering with users posting replies.
It was either Imsanity ot Eww image optomizer - that was stopping the forum toolset
Still having issues with users posting topics when on a topic page but they can post from a forum page. Instead of a blank screen the header now loads and thats it.
I will update if I get any closer.
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Progress is always good!
Yes - please come back and we are here for anything specific we need to address.
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YELLOW
SWORDFISH
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I'm still having a couple of issues and hoping you can help. These are the three errors I have left that I'm not sure how to resolve.
[Wed Jan 29 18:11:48 2014] [warn] [client 91.207.7.254] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 79 bytes) in /var/www/vhosts/landlordreferencing.co.uk/problem-with-post-edit-buttonttpdocs/wp-includes/post.php on line 628, referer: http://www.landlordreferencing.co.uk/discuss/community-forum/?new=topic
This is repeated a few times and happens whenever add new topic button is used within a topic (ie when it's next to the reply button)
[Wed Jan 29 18:13:46 2014] [warn] [client 192.34.108.50] mod_fcgid: stderr: PHP Warning: htmlspecialchars(): Invalid multibyte sequence in argument in /var/www/vhosts/landlordreferencing.co.uk/problem-with-post-edit-buttonttpdocs/wp-content/plugins/simple-press/sp-api/sp-api-filters.php on line 1761
[Wed Jan 29 18:13:47 2014] [warn] [client 192.34.108.50] mod_fcgid: stderr: PHP Warning: htmlspecialchars(): Invalid multibyte sequence in argument
This one appears several times
[Wed Jan 29 18:14:05 2014] [warn] [client 82.32.136.155] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /var/www/vhosts/landlordreferencing.co.uk/problem-with-post-edit-buttonttpdocs/wp-content/sp-resources/forum-plugins/mentions/library/sp-mentions-components.php on line 119, referer: http://www.landlordreferencing.co.uk/discuss/community-forum/tight-landlord/
and this one is also a memory error but refers to the sp-mentions-component.php ?
Hope you can help
Kenn
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Because I hadn't mentioned, Its a Multisite install php memory limit at 2G.
In wp_config 'WP_MEMORY_LIMIT', '256M'
Yet the memory error is occurring at 64M?
I haven't restarted apache after making these changes, do I need to?
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You do indeed need to restart Apache as it is that that will restart the php processor. But - even after that you need to check that your php session is getting the extra memory and that will be down to whether your host is allowing it.
You can check this with a phpinfo page or - the forum admin > toolbox > environment tab might tell you.
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YELLOW
SWORDFISH
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Thanks
It is a dedicated server and I have full access so I can work through any suggestions.
I'll restart this evening and check if it's working. Do the log files suggest anything else may need checking or could this just be a memory issue?
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