Support Forum

"Add Reply" doesn't always work

CC Cringe Channel
Cringe Channel
Member

I’ve had a few complaints from users where that button simply doesn’t work/doesn’t respond. The only way they can respond is through using the quote function. This problems tends to come and go sporadically and I can’t figure out why it happens sometimes. I’ve had a few users complain about it.

Also, other users (including myself) have another issue with this button. Again, sometimes it doesn’t respond. I simply refresh the browser and it works again. 

Why is this happening? It’s very difficult to replicate as the problem does not exist ALL the time. Just seemingly randomly. It’s a tedious nuisance. 

Can anyone look into my site and see if there are any glaring errors that could be causing this?

Any other thoughts?

www.cringechannel.com/forum

3 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

You have a JavaScript conflict – maybe more than one – your wp theme or another plugin – which needs to be fixed. This codex article explains what this means and what to look for:

http://codex.simple-press.com/codex/faq/troubleshooting/what-is-this-jquery-conflict/

It might all come down to the use of the troublesome cloudflare actually although until that is removed it is hard to diagnose any further.

CC Cringe Channel
Cringe Channel
Member

I have read the page you provided and I have learned a few things — but I am still confused.

I de-activated the cloudflare plugin. Check again?

YS Yellow Swordfish
Yellow Swordfish
Member

That code is still being funnelled through cloudflare. And the jQuery library (an old one) is still being loaded from the Google CDN.
You an see for yourself just by viewing the source code.