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Sorry didn't mention before but this will almost certainly be down to The conflicts I've mentioned.
The forum tools icon shows fine but don't open from forum view, but doesn't appear at all in topic view. Both pages display JavaScript errors which can stop the rest of the js on the page loading. My guess is that in topic view it happens before the pop-up icon is loaded.
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I dont get this there was no conflict before upgrading the sp plugin, there is now, so the problem must be within the sp plugin upgrade, that only you can fix.
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not necessarily... wp constantly updates its js libraries... thus, other plugins and themes need to stay compatible... it appears, but cannot say for sure, that some of yours have not, hence the new errors in them... you are running wp 4.3+ correct?
all that said, what is wrong with the forum tools? its there... just seems your sidebar is hiding it underneath because of greedy z-index usage... and thus hiding our popup...
in you sp theme (be sure to make a child theme or create your own theme so you dont lose changes on updates), just change/add this style
.ui-dialog {
z-index: 1000 !important;
}and you will be back in business...
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yes wp4.3
and in which directory and on which line do i put this ?
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Hard to say. Both the folder and the file are completely dependent upon which SP theme you are using and whether you have created a custom or child theme. Only you will know that. And dependent upon this it might be a .php or a ,css file. Again we do not know.
When you find it though - there should be a rule for .ui-dialog already in place for you to edit..
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well as you already have complete admin access to the site, the control panel, wp , sp and remote ftp access through filezilla, you should already know what theme is being used, therefore should be a easy fix for you to do.If you don't :
once logged in go to dashboard>appearances>themes>templates
for the control panel and/or ftp access to do php or css coding refer to the pm you got for access.
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creating a custom theme or child theme is a customization beyond the scope of the support.. We can only tell you what the issue is with your site - in this case a greedy wp theme...
I did go ahead and add the custom css you were requested to add to your wp theme customizations... and looks fine now..
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