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Admin permissions to see forum gone: The requested group does not exist or you do not have permission to view it
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Ryan Thompson
Member
Free Members
sp_UserOfflineSmall Offline
Feb 6, 2013 - 9:01 pm

When I login to the backend of SPF with my admin user, I can administrate the site, change configurations, etc.

But when I go to the front end, no forums show up and I get a message saying "The requested group does not exist or you do not have permission to view it"

This is just after upgrading from 4.5x to 5.2.2.  

Wordpress 3.5.1
SPF 5.2.2

When I am logged out, or logged in as a different user I can see everything as intended.

I have tried to remove and readd all forum permissions, I made sure that my admin user at moderator access (I also tried switching to full access).

No matter what Ive done, I have not had any success.

The website is:   http://xcannabis.com/forum

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Ryan Thompson
Member
Free Members
sp_UserOfflineSmall Offline
Feb 6, 2013 - 9:34 pm

I noticed that I have these errors in the logs:

 

February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
February 6, 2013
6:20 pm
php file: /simple-press/sp-api/sp-api-auths.php
line: 32
function: sp_get_auth
Notice | Trying to get property of non-object
Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 7, 2013 - 11:23 pm

those are not errors... but  a notice...  and does not appear related...  we fix these harmless notices when they come up...

so this is after an upgrade from 4.x??  we have had a handful of folks that lost their permissions on the upgrade.. quite frustrating since its not repeatable even with a db backup from before the upgrade...

can you look in your db at the sfauths and sfroles tables?  any entries?

 

Avatar
Ryan Thompson
Member
Free Members
sp_UserOfflineSmall Offline
Feb 7, 2013 - 11:28 pm

Thanks for the pointers, I don't have the ability right now to open up the tables, but I will a little later and post the results on that. 

 

Has anyone been successful at restoring permissions?   I wonder how many of the 500 members have this problem. 

I will get a query from those tables by morning.  Thanks again!

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 7, 2013 - 11:33 pm

500 members? on your site?

its probably the whole table gone...  did you customize the permissions at all?  if not, or minimal changes, might just be worth going to forum - permissions - reset permissions and reset them...  but you would have to then go through and make any customizations to the default permissions you might have done...

if the tables are bad like I suspect, you will have to do it anyway...

Avatar
Ryan Thompson
Member
Free Members
sp_UserOfflineSmall Offline
Feb 7, 2013 - 11:37 pm

That was actually one of the things that I tried.  I cringed when I cleared the permissions.  Then I went through and reset up the permissions for each group.   Still have the same problem.

Avatar
Ryan Thompson
Member
Free Members
sp_UserOfflineSmall Offline
Feb 7, 2013 - 11:38 pm

I noticed something else while troubleshooting.  I tried to add a few more moderators.  I did that, and they exist as moderators.  But when I tried to assign them permissions, I could not give them any.  I could select the buttons, and they turned green.  But after saving the changes, all of my changes went away and the buttons were greyed again.

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 8, 2013 - 2:05 am

Ryan Thompson said
That was actually one of the things that I tried.  I cringed when I cleared the permissions.  Then I went through and reset up the permissions for each group.   Still have the same problem.

Did you also re-assign user groups/permissions to each of your forums?

Ryan Thompson said
I noticed something else while troubleshooting.  I tried to add a few more moderators.  I did that, and they exist as moderators.  But when I tried to assign them permissions, I could not give them any.  I could select the buttons, and they turned green.  But after saving the changes, all of my changes went away and the buttons were greyed again.

What does the update message (that appears in the yellow box at the top of the forum) have to say when you update the page? Anything useful?

 

 

andy-signature.png
YELLOW
SWORDFISH
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Ryan Thompson
Member
Free Members
sp_UserOfflineSmall Offline
Feb 8, 2013 - 3:53 am

Did you also re-assign user groups/permissions to each of your forums?

 

Yes, I did.  I re-checked and permissions are still set.

 

What does the update message (that appears in the yellow box at the top of the forum) have to say when you update the page? Anything useful?

 "Admin Capabilities Updated"

I am making a screen recording to show you what I am seeing.

I can't update anything.

 

Avatar
Ryan Thompson
Member
Free Members
sp_UserOfflineSmall Offline
Feb 8, 2013 - 4:08 am

I am including two screen shots of those two tables that you asked about, and Im linking to a screen recording of the admin panel and the questions that you had about the process for setting permissions.

 

http://xcannabis.com/simple_press/

 

Data dumps for the tables that you asked for.

http://xcannabis.com/simple_pr.....froles.sql

http://xcannabis.com/simple_pr.....fauths.sql

 

I hope that helps.  I am getting gray hair over this. lol

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