Support Forum
Hello!
As described in the title my latest installation of simple:press just goes white everytime I try to use the admin-menu in the backend. As I move my cursor over any graphical element such as the menu, icons or images everything just goes white without any error message.
I've tried installing it on a completely clean wordpress and it works without fault until I install any of the Simple:Press plugins, then it just stops working.
I assume it has something to do with javascript since I won't get a blank page if I use a browser with javascript turned off.
Any suggestions?
Thanks
Is there any chance we could take a look at this. would you willing to create an account we could use to do that? If so please PM credentials to both myself, to 'Mr Papa' and to 'Ike'. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.
YELLOW
SWORDFISH
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The account you made us is not a forum admin so all I can see is the admin menu and wp-admin panel (the default forum panel if not an admin or have permission to any admin panels.) I must report however, that it did not exhibit any of the problems you mention
Are you willing to make that user a forum admin so we can look at the whole of the menus?
YELLOW
SWORDFISH
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We have a couple of users who are experiencing problems with the forum admin if they also have the JetPack WP-Stats active. While the prolpems are not the same as yours - the root cause might be the same thing. Can you try deactivating the JetPack Stats to see if that is the cause of the issue?
We have been unable to replicate this problem so far in either local test or live, public sites bit are still investigating, But - let's see if that is the issue first.
As an aside - other people have reported issues if they also have bbPress active bit nit,m I believe in the Admin. Bit it may have an effect on the public side of Simple:Press apparently. I jhve never tried it myself.
YELLOW
SWORDFISH
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