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Admin-section just go blank when hovering mouse over menu
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Joakim Lundmark
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Apr 8, 2015 - 8:53 am

Hello!

As described in the title my latest installation of simple:press just goes white everytime I try to use the admin-menu in the backend. As I move my cursor over any graphical element such as the menu, icons or images everything just goes white without any error message.

I've tried installing it on a completely clean wordpress and it works without fault until I install any of the Simple:Press plugins, then it just stops working.

I assume it has something to do with javascript since I won't get a blank page if I use a browser with javascript turned off.

Any suggestions?

Thanks

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Yellow Swordfish
Glinton, England
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Apr 8, 2015 - 9:07 am

It does sound like it. Can you use the web console to check for script errors? Open the browser console and then load the forum admin and perform your 'hover' and see what pops up in the script console list?

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SWORDFISH
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Joakim Lundmark
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Apr 8, 2015 - 9:23 am

Strangely enough I don't get any errors, I do get a bunch of Warnings that I can show you (will have to translate into English if that will help you)

 

Edit: I got those warnings anyway. The actual hovering doesn't add any warnings or errors.

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Yellow Swordfish
Glinton, England
SP Master
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Apr 8, 2015 - 11:00 am

So what about the SP plugins? Do any of the folders you have the SP plugins in end in a niumber - like for example - 'Subscriptions-1' ? And is it any SP plugin or just a specific one?

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SWORDFISH
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Joakim Lundmark
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Apr 8, 2015 - 11:43 am

No, nothing ending with numbers and it doesn't matter wich one I install first. It doesn't start working if I inactivate all plugins again and remove them. Once the a plugin is installed I can't reverse the issue.

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Yellow Swordfish
Glinton, England
SP Master
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Apr 8, 2015 - 12:50 pm

Is there any chance we could take a look at this. would you willing to create an account we could use to do that? If so please PM credentials to both myself, to 'Mr Papa' and to 'Ike'. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.

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SWORDFISH
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Yellow Swordfish
Glinton, England
SP Master
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Apr 8, 2015 - 6:30 pm

The account you made us is not a forum admin so all I can see is the admin menu and wp-admin panel (the default forum panel if not an admin or have permission to any admin panels.) I must report however, that it did not exhibit any of the problems you mention

Are you willing to make that user a forum admin so we can look at the whole of the menus?

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SWORDFISH
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Joakim Lundmark
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Apr 9, 2015 - 2:31 am

Sorry for that! I've added you as admin.

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Yellow Swordfish
Glinton, England
SP Master
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Apr 9, 2015 - 3:28 am

We have a couple of users who are experiencing problems with the forum admin if they also have the JetPack WP-Stats active. While the prolpems are not the same as yours - the root cause might be the same thing. Can you try deactivating the JetPack Stats to see if that is the cause of the issue?

We have been unable to replicate this problem so far in either local test or live, public sites bit are still investigating, But - let's see if that is the issue first.

As an aside - other people have reported issues if they also have bbPress active bit nit,m I believe in the Admin. Bit it may have an effect on the public side of Simple:Press apparently. I jhve never tried it myself.

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Joakim Lundmark
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Apr 9, 2015 - 4:11 am

Deactivated the stats, same problem. Deactivated jetpack all together, still same issue.

 

You don't experience the issue when you are logged in on my site even? 

 

bbPress was installed after the issue appeared.

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