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Admin unable to change members avatar
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fumanchu
Member
sp_UserOfflineSmall Offline
Dec 10, 2015 - 11:31 pm

Admin cannot update a members avatar, this is what happens

031.jpgImage Enlarger032.jpgImage Enlarger033.jpgImage Enlarger

when we select edit avatar we are taken here and this page is inoperative, we cannot upload a picture on it.

034.jpgImage Enlarger

can you fix it please, you still have temp admin privileges.

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Dec 11, 2015 - 5:00 am

You may still have the temp admin account you set up but we make it a point of destroying account details after the topic it was set for has been dealt with so I have no record of that account remaining.

I also can not really see what is going on from those images. Simple and straightforward screen shots are so much simpler to work with please. If you can provide those and, perhaps, more explanatory detail then I can see if I can see a problem. There is certainly no general problem to 'fix' as nobody else has reported any issue and certainly I can change your avatar on this site... if there are problems updating a profile panel this has most commonly in the past been caused by an ajax conflict of some sort.

andy-signature.png
YELLOW
SWORDFISH
Avatar
fumanchu
Member
sp_UserOfflineSmall Offline
Dec 11, 2015 - 8:37 am

its fairly straight forward whats happening everything goes fine ie selecting the member, clicking edit members profile,getting the members profile but you click edit avatar you are taken to this page 

034-1.jpgImage Enlarger

ps although i can take screen shots windows 7 oddly has no clipboard viewer frown so photos are the best I can do. Any way you can clearly see something is wrong with this page plus you cant do anything in it.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Dec 11, 2015 - 9:26 am

Things are not working (lots of things as suspected)  because your jQuery is being stalled by errors - which stops other calls to the library.

It looks like it might have something to do with the tinyMCE editor. It is only a guess but I think you may have added something to the editor (from another WordPress plugin) that tries to add a button or function to the editor and that has not been done in the proper way causing things to break. Only you would know that of course - or what has been added or changed recently to cause the breakage.

andy-signature.png
YELLOW
SWORDFISH
Avatar
fumanchu
Member
sp_UserOfflineSmall Offline
Dec 11, 2015 - 10:53 am

nothing has been added to Tinymceeditor, it worked fine before the last sp upgrade

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Dec 11, 2015 - 11:08 am

The last SP upgrade was about 3 months ago. And the suggestion that it might be a tinyMCE addition was just a suggestion - not a fact.

At the end of the day I have no way of knowing what is causing your jQuery to stop working but you have added something to your site that is clearly showing script errors in the console and causing the main library to shut down. There is no doubt about that in the slightest. And only you can possibly know what items might have been added,

And, despite the last SP update being several months ago - if you have only recently got around to updating it then you need to look for something that was added prior to that and is only now showing the conflict. You are loading an enormous volume of JavaScript on that website - most of it I have never encountered before and there is even some that would normally - in my experience - only be loaded on the administrative side of your website.

Just for the record, you also have a script loaded that attempts to load retina images for every image tag there is. Because most components, plugins and uploaded images do not have a retina alternative then your sever is doing an enormous amount of work trying to load items that do not exist and then having to write our a 404 not found error in the log. That is slowing your site up a bit. Unconnected to your faulty component though.

andy-signature.png
YELLOW
SWORDFISH
Avatar
fumanchu
Member
sp_UserOfflineSmall Offline
Dec 11, 2015 - 11:28 am

Ok as I have no idea what you are talking about, might as well be talking in Latin confused, lets fix it another way, by changing the sp default avatar to this, can you at least do  that...please.

 

f4r-lurker.jpgf4r-lurker.png

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Dec 11, 2015 - 11:45 am

I can't change them but you can. It is your website.

Your avatars are probably stored at:

/wp-content/sp-resources/forum-avatars

There are three default avatars. They MUST be png image files and they need to be the correct name. They are:

userdefault.png (registered users)
guestdefault.png (unregistered users)
admindefault.png (forum admins)

As top the conflicts all I can say is that failure to fix these sort of problems will only make things worse for the website.

andy-signature.png
YELLOW
SWORDFISH
Avatar
fumanchu
Member
sp_UserOfflineSmall Offline
Dec 11, 2015 - 12:34 pm

so how to change the default pic, what code, which line ???

 

can you do it??? pleasssse 

Avatar
Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
Dec 11, 2015 - 12:37 pm

As Andy said above, it's not a case of code it's just changing an image in a folder.

Yellow Swordfish said

Your avatars are probably stored at:

/wp-content/sp-resources/forum-avatars

There are three default avatars. They MUST be png image files and they need to be the correct name. They are:

userdefault.png (registered users)
guestdefault.png (unregistered users)
admindefault.png (forum admins)

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