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Animated smileys broken
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Yellow Swordfish
Glinton, England
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May 1, 2014 - 3:41 am

Ah... I didn't get that it was ONLY animated GIFs. That suggests different issues to the one I was thinking of. I'll come over and take a look.

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SWORDFISH
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Yellow Swordfish
Glinton, England
SP Master
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May 1, 2014 - 4:12 am

OK - I CAN replicate this and will open a bug report on it. Not sure why we have a problem and amazed it has not come up before unless it is in some way related to the new WordPress editor version. We will have to see.

What is weirder though is that I can stop it happening although not - I am afraid - on existing posts. Only new ones.

If you go into the forum admin > components > smileys and locate each smiley and place a colon at the start and end of each 'code' then it seems to be happy. I would be grateful if you could try that and meanwhile, as I say, I will open up a report to get this investigated.

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SWORDFISH
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psaudio
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May 1, 2014 - 6:57 am

Thanks for looking.  I will do that immediately.

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psaudio
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May 1, 2014 - 7:08 am

Works like a charm.  Thanks again.

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psaudio
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May 1, 2014 - 7:21 am

Never mind.  Broken almost immediately.

http://www.psaudio.com/forum/n.....ed/#p22262

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Yellow Swordfish
Glinton, England
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May 1, 2014 - 7:46 am

Did you edit them all as far as placing the colons go?

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SWORDFISH
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psaudio
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May 1, 2014 - 7:51 am

Yes I did.  And when I tried it after editing, they worked fine as you can see in my first post of the topic.  Subsequent posting seemed to have broken in.  I went back and checked and all still have the colons.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
May 1, 2014 - 7:54 am

I asked simply because the second post held a different set of smileys.
all being well I hope to find a little time today to see if I can work out what is going on. I am just hoping it has nothing to do with the tinyMCE V4 editor that WordPress upgraded in 3.9...

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SWORDFISH
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Tal
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Apr 2, 2015 - 7:10 am

I'm not sure if this is the same issue that users have reported on my forums over the past couple of weeks with animated gifs but if a user tries to upload an ani gif on the forums, it doesn't actually animate when you view the post, HOWEVER if the user goes back in and edits said post, the animation displays fine for them (I've checked this by editing one of their posts myself and sure enough the animation comes to life while you're in edit mode).

They're also reporting that large images that are animated are no longer showing up animated when they're displayed as thumbnails on the forums where they used to animate fine either way before.

Any ideas?

ETA: I just did some checking and it seems that when a file is uploaded, a static gif is created as a thumbnail and it's that image that gets displayed (apparently whether or not I have use thumbnails turned on or not!), so how do we fix this or get around it other than to tell users they have to load files elsewhere and just link them to their forum posts?

ETA more: It seems to be related to the popup image enlargement feature. Even if I have "Always use image thumbnails" turned off - with a small image it displays static (it's using the thumbnail version) if I disable the popup image enlargement feature it works fine

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Apr 2, 2015 - 8:59 am

Gosh. Now there is something we didn't intend. It was a valiant effort to boost performance and save bandwidth and this is an unexpected - or perhaps I should say unrealised - consequence.

All I can do immediately is open a ticket on it so we can look at whether we can deal with it or if we have to revert to just loading larger images - which does have a negative impact of course. It will depend on whether the file information we retrieve is capable of informing us on wether the gif is animated or not - and that I do not know at the moment.

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YELLOW
SWORDFISH
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