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avatar resizing no longer working
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Mr Papa
Simi Valley, CA
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Aug 16, 2013 - 10:36 pm

exception? no...

you might need to look at the ajax response in the browser console though..  should have mentioned that.. sorry...

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Marc Busch
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Aug 17, 2013 - 1:45 am

Hmm...

 

This is what I see in the console when I click the upload avatar button (i.e. nothing happens):

avatarProblem03.pngImage Enlarger

 

There's no message, also under Errors or Warning sor Debug Info...

 

This is what the edited code looks like:

avatarProblem04.pngImage Enlarger

 

Or am I still looking in the wrong place?

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Mr Papa
Simi Valley, CA
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Aug 17, 2013 - 2:00 am

you have 2 ajax responses there... but they are collapsed... see the  + sign next to the GET?  expand that and see what is reported for response or html... should be something with spdebug...

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Marc Busch
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Aug 17, 2013 - 2:14 am

OK, so I guess this is what we are looking for... :)

avatarProblem05.pngImage Enlarger

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Mr Papa
Simi Valley, CA
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Aug 17, 2013 - 2:20 am

yes...  so time to ask the host... is GD or ImageMagik compile into your php?

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Mr Papa
Simi Valley, CA
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Aug 17, 2013 - 2:23 am

or do your own phpinfo() magic if you can...

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Marc Busch
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Aug 17, 2013 - 2:25 am

OK, thanks. I will ask my host to compile them into my PHP (in case they are missing).

Do I need both or just one of them?

(Will do so tomorrow as there's too much activity on my forum today and I don't want any downtimes. I will report back when it worked...)

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Mr Papa
Simi Valley, CA
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Aug 17, 2013 - 2:27 am

just one... but to be honest, most servers will have both compiled in...

just took at look at where wp generates that error..

    $implementations = apply_filters( 'wp_image_editors',
        array( 'WP_Image_Editor_Imagick', 'WP_Image_Editor_GD' ) );

they are checking for on of those two graphics libraries to be on the server...

and if running cpanel, will be almost zero downtime... compile happens in background... when done, restart...  so less than a minute normally...

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Marc Busch
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Aug 18, 2013 - 11:57 am

Problem solved...

I asked the host to add ImageMagick and avatar resizing works fine now.

Thanks a lot for your help!

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Yellow Swordfish
Glinton, England
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Aug 18, 2013 - 11:59 am

That is very good news. Thanks for the update and glad the issue is resolved.

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