Support Forum

Cannot Install — Sub-folder Permission Issues

MC Mike Chen
Mike Chen
Member

I’m hitting the Install Simple:Press button but I’m running into this issue:

“Simple:Press can not create sub-folders under wp-content. Please assign correct permissions and re-run the install”

wp-content is currently 777 permissions, so I don’t think this should be an issue. Should I manually create the sub-folders? If so, does anyone have a tree of what they are? 

Thanks!

 

1 Answer

New Answer

MP Mr Papa
Mr Papa
Member

permissions of 0777 are definitely not needed…

its probably not even a permission issue, but an ownership issue.  please check the uid and gid of the sp-resources folder..  it should match those of wp-content…  on some serve configurations, sp and the web process dont hae permission to properly create directories…

take a look at forum – integration – storage locations or what needs to be created…  just match teh directory name with what you enter there..  as a matter of convention, we use forum-name where name is the type of directory (plugins, themes, etc) being used…  but you can make it whatever you want..