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Cannot Upload Attachments
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Ryan Collins_1
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Apr 13, 2017 - 3:28 pm

The issue seems to have something to do with Google Chrome. The buttons are working with Firefox and Safari. 

I will send you both credentials via PM. Thanks for the assistance. 

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Yellow Swordfish
Glinton, England
SP Master
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Apr 13, 2017 - 3:30 pm

Curious. And I assume your Chrome is up to date?

It is the browser I mainly use so will be interesting to see.

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Ryan Collins_1
Member
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Apr 13, 2017 - 3:37 pm

PM sent.

Yes I believe I am running the latest version of Chrome.

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Yellow Swordfish
Glinton, England
SP Master
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Apr 13, 2017 - 4:08 pm

I have left a post in the 'General' forum where the attachments worked just fine. Now this is using Chrome on a Mac.

I can not test it under Windows so I will ask @mr-papa if he can do so using his machine and chrime browser. Maybe add something to the same topic is possible...

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Ryan Collins_1
Member
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Apr 13, 2017 - 4:20 pm

Thanks! I am also using a Mac.

When I am logged-in as an "admin" it is not working, but when I login as a regular user I can upload successfully.

So it looks like the admin is not able to upload avatars when using Chrome on Mac. Overall I'm happy the issue seems to be only affecting admins. 

Any idea how I can get it working for admins?

PS - I am going to change your account to "admin level" so you can see what I mean. I am also going to delete your most recent test post so users aren't wondering what that is all about wink

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Apr 13, 2017 - 9:13 pm

sounds like I dont need to post...

so what can admins do on your site that normal users cannot?  do admins get do more things outside of the forum??  perhaps additional js is getting loaded...  the forum will grant more permissions, but not really any more js or load more things...

if you wanted to upgrade that account to admin, we could also take a look...

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Ryan Collins_1
Member
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Apr 20, 2017 - 2:24 pm

Hey fellas, I'm finally getting back around to fixing this issue.

I just upgraded your account to admin level. I will re-send logins via PM.

Thanks for any fixes you may be able to provide.

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Yellow Swordfish
Glinton, England
SP Master
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Apr 20, 2017 - 3:05 pm

Can you confirm the version number of the SP plupload file uploader plugin that you have installed please?

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Ryan Collins_1
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Apr 20, 2017 - 4:00 pm

Plugins-‹-My-Fishing-Cape-Cod-—-WordPress-2017-04-20-16-00-02.pngImage Enlarger

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Yellow Swordfish
Glinton, England
SP Master
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Apr 20, 2017 - 4:37 pm

Well I have a hunch...

All of your main javascript is being loaded by 'flywheel'. Is that your hosting company? This includes the forum scripts.

The problem - I believe - is that as part of the plupload code, a file named plupload.full.min.js is being loaded from the SP plugin as it should be.

But a little later in the page load a second copy is being loaded from the WordPress includes file. This should not happen. And to compound the problem, it is an older version so we now have conflicting code.

SO  - quick explanation. This code is used by WordPress in the media library system that allows you to upload images for your blog posts and pages. It needs to be loaded n the WP Admin. But your 'Flywheel' is loading it in the public side as well.

This also explains why the problem only exists for WP Admins as only people who can use the Media Library in the admin need the code to be loaded. But again - in the back end admin side.

I am not, personally, a fan of scripts being loaded by third party services and from third party servers as they can cause endless problems (like this one of I am right). But if you really feel you need to use this service then it is vitally important to ensure that only - and all - the correct scripts are being loaded.

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