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Cannot upload avatars
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Stefano Prete
Melbourne, Australia
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Mar 9, 2016 - 3:26 am

Hi boys.

I cannot upload avatars any longer. It was working perfectly, I upgraded the plugin a couple of days ago and now I have this problem.

The function to load a photo is not there.

Any advice?

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Mar 9, 2016 - 3:29 am

That's a bit confusing. Do you mean your users can not upload avatars in their forum profile? What do photos have yo do with it please? More detail if you can...

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YELLOW
SWORDFISH
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Stefano Prete
Melbourne, Australia
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Free Members
sp_UserOfflineSmall Offline
Mar 9, 2016 - 5:18 am

Users cannot upload avatars. I upload the avatars for them.

I keep the function blocked.

I wanted to upload one for a user and I can't.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Mar 9, 2016 - 5:28 am

Ok - no known problems. Working here and on all test sites and that code hasn't changed for a long time.

Can you see if your web console is showing an error when you try as it is most likely a new conflict with something you have that is changed or added.

http://simple-press.dev/docume.....r-console/ - if you need it.

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YELLOW
SWORDFISH
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Stefano Prete
Melbourne, Australia
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Free Members
sp_UserOfflineSmall Offline
Mar 9, 2016 - 5:41 am

I can see this error:

Failed to load resource: the server responded with a status of 400 (Bad Request)

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Mar 9, 2016 - 6:38 am

OK - talk me through it please. Can you give me a step by step description of what you are doing and also the name of the file you are trying to upload?

And if there is anything odd about the file name you are uploading can you change the name? Does it have a space in it for example - although I would be surprised if that caused a 400.

andy-signature.png
YELLOW
SWORDFISH
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Stefano Prete
Melbourne, Australia
Member
Free Members
sp_UserOfflineSmall Offline
Mar 10, 2016 - 4:00 am

OK Steve, I am attaching an image.

There is no tool to upload a picture, even if in admin-->forum-->profiles and so on it is allowed.Modifica_Profilo_Utente_Forum_IRSA_-_2016-03-10_19.jpgImage Enlarger

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Mar 10, 2016 - 4:31 am

Sorry Stefano - but I can't read that at all. Far to blurry. And it is probably in Italian and I haven't started my language lessons yet!

So confirm for me please: Forum admin > profiles > avatar options. 'Enable avatar uploading' IS turned on. yes?

And even if yes - please update the admin panel anyway...

andy-signature.png
YELLOW
SWORDFISH
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Stefano Prete
Melbourne, Australia
Member
Free Members
sp_UserOfflineSmall Offline
Mar 10, 2016 - 4:34 am

That's correct Steve!

How do I update the admin panel? confused

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Mar 10, 2016 - 4:49 am

You are going to have to stop calling me 'Steve' 🙂

Open the admin panel and just click on the update button at the very bottom. I just want to make sure your profile avatar options are all flushed.

Please - can you also give me your current avatar priorities list as shown on that admin panel?

andy-signature.png
YELLOW
SWORDFISH
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