Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Can't access forum - Says it is unavailable while being upgraded
Avatar
scitexnz
Rookie
Free Members
sp_UserOfflineSmall Offline
Feb 9, 2014 - 9:09 pm

Hi.

I noticed this message where my forum used to be in the members section of my website:

Sorry, the forum is temporarily unavailable while it is being upgraded to a new version.
Click here to perform the upgrade

When I click on "Click here to perform the upgrade" I get the message "Upgrade Simple:Press From Version 5.4.0 to 5.4.1 (Build 10914 to Build 11023)"

When I click 'Perform Upgrade' it says 'Upgrade is in progress - please wait' but never completes.

I tried manually downloading and installing the plugin but that didn't help.

I checked my php error logs and there are no errors listed.

I am running WP v3.8.1

Any help would be most appreciated!

Cheers

 

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 9, 2014 - 10:05 pm

any errors reported in the browser console when you click upgrade?  might also be worth turning on the wp_debug option in the config file for more details...

Avatar
scitexnz
Rookie
Free Members
sp_UserOfflineSmall Offline
Feb 9, 2014 - 10:30 pm

Hi.Thanks for the quick reply.

Didn't notice anything obvious in the browser console.  I turned up wp_debug,  still no errors. Just "Upgrade is in progress - please wait"

Happy to pm you admin login if it is easier for you to look for yourself.

Cheers

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 9, 2014 - 10:35 pm

around for another 30 minutes if you can get it to me before then...

Avatar
scitexnz
Rookie
Free Members
sp_UserOfflineSmall Offline
Feb 9, 2014 - 10:46 pm

Just sent you a PM

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 9, 2014 - 10:56 pm

Hmmm... not sure where to start...  lots and lots of javascript errors in the backend...

some mu plugin called notes admin bar is just throwing a bunch and killing all js...

additionally something in the admin is loading an external copy of jquery (and an old version)... its conflicting with the wp version of jquery...  loading another jquery is very bad, especially in the admin (wp actually tries to prevent it, but can be overcome)...

you also have several plugins out of date... and a ton of other ones that are inactive... so gets confusing...

but you will need to sort those errors to help with the upgrade...  not sure where this must load (not a regular plugin) notes admin bar plugin is coming from, but first thing I would try doing it disabling it...  then find out which one is violating the wp standards loading the wrong jquery...

Avatar
scitexnz
Rookie
Free Members
sp_UserOfflineSmall Offline
Feb 9, 2014 - 11:09 pm

Thanks for having a look. I will talk to the web developer and see if he can sort out those errors. Will post update when this is done.

Cheers

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 9, 2014 - 11:17 pm

please do...  you can see all those js errors just by having the browser console open (ie firefox and firedebug, but IE, chrome and others have them too)...  the errors will be shown when you hit upgrade...

Avatar
scitexnz
Rookie
Free Members
sp_UserOfflineSmall Offline
Feb 10, 2014 - 4:18 pm

Managed to complete the upgrade by disabling the WP theme and re-enabling it after the upgrade was complete. All working fine now.

Thanks for your help.

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 10, 2014 - 5:03 pm

That can do it and that confirms where the conflicts are... Good news anyway..

andy-signature.png
YELLOW
SWORDFISH
Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 617
Members: 17359
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10125
Posts: 79620