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Can't add topic...
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TVB15
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Feb 13, 2015 - 1:26 pm

Hi! I've been battling this issue for quite some time now... so decided I would just have to get a membership so I can get help! LOL!

I have a forum setup and integrated with wishlist member and have setup a user role via the "role manager" plugin. 

It all looks right and seems to work well... However, we can't 'add a topic' to any of the forums...

Could you please lead me in the right direction on what I need to do to get this feature working?

http://secretsofbusinessmaster.....iors-forum

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kvr28
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Feb 13, 2015 - 1:51 pm

does the user role have a permission set to create a topic? Check permissions  in SP admin manage permission sets and you can change the setting under the role

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TVB15
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Feb 13, 2015 - 2:32 pm

Yes, it shows as able to create new topic... http://screencast.com/t/k2SrRp30

I had the role set as "standard access"... I just now setup a new permissions set for the role itself with the same permissions... and re-tested... still not working.

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Ike
Sawtry, UK
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Feb 13, 2015 - 2:50 pm

Hey TVB15,

Firstly, the best way to check permissions is in the profile on the forum itself. Check the full profile of yourself / a user in a different group - and click 'Permissions'. You can then view and directly see the permissions applied.

Also, is everything up to date? WP, SP, WP plugins, SP plugins etc? Are you running a custom theme or using one of the stock themes?

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TVB15
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Feb 17, 2015 - 3:36 pm

Thanks!

Here is what I see when I check my permissions via the forum: http://screencast.com/t/qq46JHrc

When I try to click any of those 'view' buttons, they do not do anything.

I am using the CSS template that came with the forum... right now I haven't made any changes to it, though I do intend to make some hex code changes for color/branding.

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TVB15
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Feb 17, 2015 - 3:38 pm

Though I might add the page template that we have the forum on is a custom page template... would that have anything to do with it? And, everything is up-to-date.

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Yellow Swordfish
Glinton, England
SP Master
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Feb 17, 2015 - 3:45 pm

All I can see from the image you linked to is that the CSS doesn't appear to be working properly. I think we need to actually see the forum page as a user so we can look at what is happening and check the console for script conflicts. Can you make us an account that we could use? If so then...

Please PM credentials to both myself and to 'Ike'. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.

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SWORDFISH
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Ike
Sawtry, UK
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Feb 17, 2015 - 6:28 pm

I'm not as good at figuring out js errors as Andy, but you definitely have a couple there. It's possible the WP theme is loading it's own jquery library, or there's a conflict with another plugin..

A quick narrow down would be to temporarily switch to a default WP theme to see if that enables you to add topic, just to give you an idea on where to look.

If not, it could be coming from another WP plugin, so would be worth disabling plugins and if that works, re-enable one by one until you find the problem one.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 18, 2015 - 3:42 am

There is a major issue with your website - probably as a result of the WordPress theme. This article explains the issue in more detail: https://simple-press.com/docum.....-conflict/

In the case of your site, the main jQuery library is being loaded twice. The proper and WordPress standard and supported version is being loaded by Simple:Press. Immediately after that a non-standard and supported version is being loaded from the Google CDN. This is almost certainly being loaded b y your theme.

If the theme was written properly to standards and they were (a) using the correct jQuery library and (b) enqueueing it correctly, then the problem would, I am certain, be resolved. If you are not a programmer yourself perhaps you could talk to the theme developers and have them correct these issues.

And while doing that it would also be useful to ask them to ensure that the BootStrap script library they are using (another non-standard and unsupported library) be loaded BEFORE the jQuery UI library as it has a habit of causing display issues if loaded the other way around.

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SWORDFISH
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