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Can't open toolbox as administrator
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Mr Papa
Simi Valley, CA
SP Master
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Apr 18, 2017 - 9:39 am

took a quick look at your site and no obvious conflicts jump out..  but of course viewing as guest so cant really check out forum since behind paywall...  so not all js is loaded...

as Andy says, really need an account to take a look...

if it was working before as you indicate in first post, would also be nice to know what changed.. it wont just stop working... perhaps wp update or theme update or server update?

I will be back this evening if you can send us the temp credentials as Andy requested...

until then, if you switched wp themes and it still had same problem, you could also do a quick temp deactivation of all other plugins and see if any different... start with the reputation one if its something you just added...  if better, start one by one re activating and see when it breaks... then we can work the conflict if there is one...

also when do you see the error you reported in post #6?  is it just in the console after page load? or does it come up after the forum tool popup is opened?

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Peter Marcus
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Apr 19, 2017 - 6:13 am

Sorry about how talked like the last post to you. I just want to be helped and im very happy i get the service from you. Sorry for any misunderstanding here. 

 

I will P.M. you a WP admin account so you can check out, i'm thinking it's just a Setting in the Simple:Press forums why it doesn't work anymore. Therefore we had a checkbox with Loading Java in the header before. Maybe a update in WP caused the problem but the theme was not updated and the same problem occurs in one of the original templates of Wordpress. Same as for our admins that can't delete messages now..  Many (Java) functions are not responding on the clicks anymore. 

 

Glad that you want to take a look ! 🙂 Many thanks from our club!

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Peter Marcus
Member
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Apr 19, 2017 - 7:22 am

Error when admin wants to delete a message: 

 (unknown) Uncaught ReferenceError: sp_forum_vars is not defined at spjDeletePost (eval at (sp-forum.js:1), :1:10029) at HTMLAnchorElement.eval (eval at (sp-forum-events.js:1), :1:5535) at HTMLAnchorElement.dispatch (jquery.js:3) at HTMLAnchorElement.r.handle (jquery.js:3)

 

Also if you want to Pin a topic: 

 

VM785:1 Uncaught ReferenceError: sp_forum_vars is not defined at Object.success (eval at <anonymous> (sp-forum.js?ver=4.7.3:1), <anonymous>:1:11595) at i (jquery.js?ver=1.12.4:2) at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2) at y (jquery.js?ver=1.12.4:4) at XMLHttpRequest.c (jquery.js?ver=1.12.4:4)

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Apr 19, 2017 - 9:32 am

but if its a setting that is making it not work but was working before, it means something changed...  things wont just stop working.. computers are very good about 0 and 1... 😉

I will take quick look before heading to work this AM...  if nothing jumps out, will be back this evening to look further..

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Apr 19, 2017 - 9:55 am

so took a quick look... actually, many of the forum tools are working just fine... even sent you a notice via them... but some, like delete post, are not...

some very odd things going with js on that site... especially with iphorm stuff... its loading its js twice it appears...  this could be causing issues... have you tried with the plugin disabled?

also, you have some set up issues... 

for example, you told the forum to compress its css and scripts for speed... however, your site is not doing that...  its because you have several issues with permissions or lack of directories being created...  please see the forum - integration - storage locations admin panel and work to rectify those errors on that page...  either the permissions on the folders listed are incorrect (dont exist) or the permissions are such they are not accessible...

oddly, when I moved the forum js to the footer, a bunch of js (including the iphorm ones) moved to the footer which is quite odd..  it should not have any dependency on the forum js (it must work when forum not there)...  it shouldnt move with the forum js...  might be nothing but an oddity...

so please resolve the storage location errors and will check back this evening...

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Peter Marcus
Member
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Apr 19, 2017 - 1:08 pm

Dear Mr Papa, 

Thank you for watching.. when you explained to me what you saw i changed the theme to the original one instead of the Child Theme. The child theme is broken, and that was the fix probably.. Everything works again like a oiled machine. 

 

Thank you so much for investigating! 

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Apr 19, 2017 - 9:19 pm

good news... thanks for the update..

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