Support Forum
Support Forum
Offline
so just to be sure, you are using the simple press plugin installer and not the wordpress one?
not sure I have any solid ideas... not happening for other users... and both use core wp code for the installs - not ours... is there any other errors in the php error log?
similarly you can manually install the plugins by unzipping on your computer and uploading resultant dirs/files to wp-content/sp-resources/forum-plugins... but like you I am sure, would like to understand what locally is going on here...
Visit Cruise Talk Central and Mr Papa's World
Offline
Hi
Had replay for hosting company - they say they can't see any issues in the error logs, and have bounced it back to you!
Is there anything in WordPress we can activate to capture what's going on?
Regards, David
Offline
not sure there is... there install/update code/logic is pretty cryptic as it runs behind the scenes using ajax...
only thing I might try is turrning on wp debug (https://codex.wordpress.org/WP_DEBUG) and see if any more information is presented...
also, was trying to confirm you are using the simple press plugin installer (still uses wp code just changes locations) vice the wp plugin uploader... ours is found on forum - plugins - plugin uploader
Visit Cruise Talk Central and Mr Papa's World
Offline
Hello again
I've just deleted the file uploader plugin (using SP's plugin management) and uploaded the newest version - it's giving me a different error now ... see attachment.
I was trying to install the updates from the SP section on the WP Updates page (linked to from plugins requiring an update). Can't see any other way (except manually via FTP).
Regards, David
Offline
Attachment?
 |
YELLOW
SWORDFISH
|
Offline
Hi ... sorry ... didn't upload it - trying again 
...
Offline
well that will occur if there are multiple download attempts and is basically WP getting its proverbial knickers twisted... If you follow the instruction (and ensure there is only one file-uploader folder created) then it should be fine.
|
YELLOW
SWORDFISH
|
Offline
or the permissions are not set correctly on sp-resources and forum-plugins...
check @yellow-swordfish comment first, but if not the issue, then compare permissions and ownership (uid and gid) of wp-content to sp-resources.. checking forum - integration - storage locations may yield more info...
Visit Cruise Talk Central and Mr Papa's World
Offline
Hi All
The message I attached said to remove the '-5' from the folder name. When I did that, it told me to remove the next '-3' part ... I could see where this was going.
So, I think I've resolved the directory name issue.
Whenever I download a plugin which doesn't have a version number in the name, I always rename the zip file to include the version - this helps me keep track of zips stored, and makes it easy to use a particular version if I need to (which does happen from time to time).
I renamed the SP plugin zips as per normal, and now that I've taken the version number off them, they install without any problems.
So in some way the SP zips are not like all the other WP plugin/theme files I've used in the last five years - they are sensitive the the name of the zip file.
Don't know if this has a bearing on the original bad zip encoding error ... but if SP zips differ in some way from all other WP plugins and themes I've used, it has to be a possibility.
Could the zip file name (which I would have changed prior to the original install) be stored in the db, and affecting the WP update process (which you've said SP uses)?
Regards, David
All RSS1 Guest(s)