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general-topic
Cant reply to an admins Topic
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Eric McMillan
Rookie
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Feb 9, 2015 - 4:02 pm

For some reason when a subscribers comes into the forum they will not be able to reply to a post created by the moderator, but they can still create a post and reply to there own?

Can reply to existing topics in a forum is selected as an option within the permission set.

Any ideas for a fix or is there a setting that has been missed?

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Yellow Swordfish
Glinton, England
SP Master
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Feb 9, 2015 - 5:03 pm

Well the day was going so well! And along comes something weird like this that has never cropped up before!

I am going to have to ask some obvious questions just to clear them out of the way... largely because there is nothing really special about a moderator - they are just a regular user with a few special privileges. So,,,

'they can still create a post and reply to there own'. And can I assume then, that they can also reply to posts and topics made by other users that are not moderators?

And can you confirm that a user in question DOES belong to the user group with these permissions set to this forum...?

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YELLOW
SWORDFISH
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Mr Papa
Simi Valley, CA
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Feb 9, 2015 - 9:43 pm

please show us a screenshot of you permissions...  there are multiple posting permissions, including one that only lets them reply to theirs...

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Eric McMillan
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Feb 10, 2015 - 10:41 am

forum.jpgImage Enlarger

Attached is the image of the permission set, all members are part of this group with these permissions set.

Also i did check and when a topic is posted, only the person posting the topic can reply back and no one else can.

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Yellow Swordfish
Glinton, England
SP Master
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Feb 10, 2015 - 11:00 am

You have set some conflicting permissions which will result in the most restrictive being applied. So you have set the permission 'Can only reply to own topics' which is going to override the permssion allowing them to reply to any topic.

You also have some conflicting permissions set in the viewing section. You have them limited to ONLY viewing a list of forums And only a lost of forums and topics.

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YELLOW
SWORDFISH
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Eric McMillan
Rookie
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Feb 10, 2015 - 5:45 pm

well that was a simple fix... many thanks for that.

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Ike
Sawtry, UK
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Free Members
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Feb 10, 2015 - 6:31 pm

Glad we could help.

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