Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Can't see Forums after upgrade to 5.2
Avatar
Kevin Bowers
Member
Free Members
sp_UserOfflineSmall Offline
Dec 12, 2012 - 2:36 am

I upgraded to version 5.2 and now you can't see most of my forum. It's there if you click on the links in Unread and recently updated topics but not showing on the forum page. http://vapersplace.com/forum/

The main forum is only showing one and the vendors forum is only showing three.

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Dec 12, 2012 - 4:26 am

Wow. You always expect some people to have odd issues after an update but strange that the first one should pop up in code that I do not believe had any changes at all! And I have to admit up front that I have no good ideas as to why this should be the case...

Is there any chance that you could set us up with an SP Admin account so that I can use the data inspector tools to see if I can trace what might be happening? It's almost certainly going to be something simple (I hope!) and this should allow me to trace the flow. It wont effect any other users on the site.

If you would be willing to set this up then please PM credentials to both myself and to 'Mr Papa'. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you ASAP. But it DOES need to be an SP Admin account - not necessarily WP Admin.

andy-signature.png
YELLOW
SWORDFISH
Avatar
Kevin Bowers
Member
Free Members
sp_UserOfflineSmall Offline
Dec 12, 2012 - 6:21 am

Info sent

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Dec 12, 2012 - 7:42 am

This is most strange. What version did you upgrade from? Was it a pre-V4 version by any chance?

andy-signature.png
YELLOW
SWORDFISH
Avatar
Kevin Bowers
Member
Free Members
sp_UserOfflineSmall Offline
Dec 12, 2012 - 11:12 am

Yellow Swordfish said
This is most strange. What version did you upgrade from? Was it a pre-V4 version by any chance?

No. It was whatever version came before this newest one.

 

Avatar
Kevin Bowers
Member
Free Members
sp_UserOfflineSmall Offline
Dec 12, 2012 - 11:30 am

Smiles don't work and posting a topic doesn't work properly either. Is there a way I can go back to the previous version until the issues with this current version are fixed?

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Dec 12, 2012 - 11:30 am

Oh dear - I was hoping it was an older version in which case I could have probably explained it. I admit at the moment I am stumped and even ore so as there were no code or database changes in this area and far as I can tell your set-up looks just fine.

I might need to get access to the actual database to look deeper. Is there any chance of that?

andy-signature.png
YELLOW
SWORDFISH
Avatar
Kevin Bowers
Member
Free Members
sp_UserOfflineSmall Offline
Dec 12, 2012 - 11:45 am

P

Yellow Swordfish said
Oh dear - I was hoping it was an older version in which case I could have probably explained it. I admit at the moment I am stumped and even ore so as there were no code or database changes in this area and far as I can tell your set-up looks just fine.

I might need to get access to the actual database to look deeper. Is there any chance of that?

PM sent with info

 

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Dec 12, 2012 - 12:04 pm

That seems to have found it. Never seen this before and I can't begin to understand why the update should have had any effect but basically both of your forum groups had the same sequence number. Correcting that seems to have done the trick.
I will look into that as having the same sequence number - while not right - should just produce a randomly sorted list but there you go - it seems to have been the culprit.
Thanks for trusting me with your db! And I hope it goes smoothly now.

andy-signature.png
YELLOW
SWORDFISH
Avatar
Kevin Bowers
Member
Free Members
sp_UserOfflineSmall Offline
Dec 12, 2012 - 12:13 pm

The problem is fixed. Thank you so much.

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 619
Members: 17362
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10127
Posts: 79625