Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Can't update the plugins
Avatar
Luca Urzi'
Member
sp_UserOfflineSmall Offline
Aug 27, 2016 - 3:12 pm

hi,

I just did a big update after months of inactivity and I also bought and changed the theme to the amazing reboot (thanks for that!)

the problem is with the plugins I already had: when I tried to update them, everything freezes and I can't move on. So I wanted to download them again and re-install them (like I did with the theme before changing it) but apparently in that case I have to pay again for them? Is there any way to solve this?

thanks in advance!

http://realityhouse.it

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Aug 27, 2016 - 6:22 pm

any plugin purchased through our store can be redownloaded through the store again on your account page...

what does freezes mean?? can you explain what happens?  we get hundreds of updates daily through the wp updater...  any info in the browser console?  might be another plugin hijacking the ajax response...

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 617
Members: 17359
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10125
Posts: 79620