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Can't Use Forum Tools/Profiles Broken
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Austin Cline
Rookie
Free Members
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Aug 15, 2013 - 10:14 am

When I try to use the Forum Tools, nothing happens. It shows up, but nothing can be clicked. Same thing with user profiles. I can hover over them, but nothing clickable. 

We checked the jQuery libraries and troubleshooted using your FAQ, but nothing is working. Any thoughts? 

http://www.onmyhonor.net/join-.....iscussion/

Thanks.

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Yellow Swordfish
Glinton, England
SP Master
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Aug 15, 2013 - 10:31 am

Is this after an upgrade to 5.3? If so was it Ok before? And - did you also update the SP theme you are using?

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YELLOW
SWORDFISH
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Mr Papa
Simi Valley, CA
SP Master
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Aug 15, 2013 - 11:41 am

the theme updates Andy alludes too...  http://codex.simple-press.com/.....tes-5-3-0/

and you are having other jquery ui issues because of the wp 3.6 change so the popup dialog changes in the link above should help those...

oddly your wp theme is applying a z-index to the basic content...  but we cannot test the forum tools ourselves...

might try the hover with the console of your browser open and see if any errors report or if the response looks good...

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Austin Cline
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sp_UserOfflineSmall Offline
Aug 15, 2013 - 6:17 pm

The problems were happening prior to the update to 5.3, and prior to updating to WP 3.6

We added the CSS for fixing popup dialog boxes, but still no luck. 

When I hover over an individual's "profile", I see a "hand" but I can't click on anything. The hover shows javascript:void(null). 

When I hover over the wrench top open the toolbox, I'm able to click it and it shows up, but  I can't use any of the tools. When I click on the tool icon I get something like Javascript:document.topiclock(78).submit(); 

I'm not sure if any of this helps, but I appreciate your efforts. 

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Aug 15, 2013 - 7:15 pm

nothing wrong with javascript:void(null)... see:  http://codex.simple-press.com/.....wser-link/

so try going to forum - toolbox - housekeeping and resetting the combined js cache...  and the combined css cache...

since you dont allow guests to view user profiles, we cannot try that out either...

have your browser console open and try clicking on one again, what is reported...

might be worth a quick temp switch to the default wp theme and see if that clears things up... just trying to rule some things out...

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Austin Cline
Rookie
Free Members
sp_UserOfflineSmall Offline
Aug 19, 2013 - 10:00 am

I've added the ability for guests users to be able to views profiles on the forum if that helps at all.

I reset the combined js cache/combined css cache, but no results. Unfortunately, switching to a default theme is out of the question. 

My console does give me this error if I double click on the profile/toolbox: 

Error in event handler for (unknown): Error: Index or size was negative, or greater than the allowed value. at M (chrome-extension://mgijmajocgfcbeboacabfgobmjgjcoja/content_js_min.js:17:154) at null.<anonymous> (chrome-extension://mgijmajocgfcbeboacabfgobmjgjcoja/content_js_min.js:19:417) at chrome-extension://mgijmajocgfcbeboacabfgobmjgjcoja/content_js_min.js:1:165 at messaging:326:9 at Function.target.(anonymous function) (extensions::SafeBuiltins:19:14) at Event.dispatchToListener (event_bindings:382:22) at Event.dispatch_ (event_bindings:367:27) at Event.dispatch (event_bindings:388:17) at dispatchOnMessage (messaging:293:22)

The console also shows this missing over the whole site: http://www.onmyhonor.net/wp-in......2.min.map

 

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Aug 19, 2013 - 10:49 am

you made the dialog css changes???  the theme you are using is called default... you wouldnt need to make them to our stock themes.. and any changes should be made to your own theme...

the popups and everything are all there...  but they are hidden behind your page content since your theme is oddly applying a z-index to the page area...  ID of contentHolder and content...

so you will have to either apply a z-index to the forum styles or figure out why they would do such a thing and see if you can lower them...

for our stuff, you can change the style for .ui-dialog and make the z-index greater than 2... and maybe #spMainContainer, the same thing...

should make profiles visible - does when I make the change in the browser... dont know if it will help with forum tools or not, I cannot try those...

 

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