Support Forum

Certain links not working such as profile link

AS Adam Stockton
Adam Stockton
Member
Member since May 2013
13 posts
Feb 13, 2014 · 1:50 pm · Edited

Some of the links are not working, such as when you click on your profile pictures to go to your profile, I just get a blank screen.  When I create a forum.. if I don’t do it in about 10 seconds, the screen goes blank.  Here is my error log.  Please help!

www.bodybuildingsavings.com/forum

 

February 13, 20146:37 pm | spaErrNotice | 1 | php

file: /simple-press/admin/panel-options/support/spa-options-prepare.php
line: 70
function: spa_get_display_data
Notice | Undefined index: editor
February 13, 20146:37 pm | spaErrNotice | 1 | php

file: /simple-press/admin/panel-options/support/spa-options-save.php
line: 37
function: spa_save_global_data
Notice | Undefined index: blockredirect
February 13, 201412:18 pm | spaErrNotice | 1 | php

file: /simple-press/admin/panel-toolbox/support/spa-toolbox-save.php
line: 64
function: spa_save_housekeeping_data
Notice | Undefined index: forum_id
February 13, 20143:42 am | spaErrNotice | 6 | php

file: /simple-press/sp-startup/forum/sp-forum-support-functions.php
line: 636
function: sp_setup_title
Notice | Undefined index: forumname
February 13, 20144:41 pm | spaErrWarning | 14 | php

file: /simple-press/sp-api/sp-api-plugins.php
line: 82
function: closedir
Warning | closedir() expects parameter 1 to be resource, null given
February 13, 20144:41 pm | spaErrNotice | 14 | php

file: /simple-press/sp-api/sp-api-plugins.php
line: 82
function: sp_get_plugins
Notice | Undefined variable: plugins_subdir
February 13, 20146:44 pm | spaErrNotice | 564 | php

file: /simple-press/sp-api/sp-api-auths.php
line: 31
function: sp_get_auth
Notice | Undefined offset: 36

3 Answers

New Answer
YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Feb 13, 2014 · 3:19 pm

The only thing I can see that fails to work is the profile and that is being subjected to a javascript error of some sort. I do not really understand he comment about creating a forum and I can only see the public side of things of course…

if there is a problem on the front side then it might come  down to the use of Bootstrap JavaScript libraries by your WP theme. These are not actually supported by WordPress and tend to stamp all over other scripts that are supported.

Can I suggest that in the first instance you visit the forum admin > Integration > Page and Permalink panel and set the JavaScript to load in the footer to see if that helps?

 

AS Adam Stockton
Adam Stockton
Member
Member since May 2013
13 posts
Feb 13, 2014 · 3:49 pm

Unfortunately, it did not work.  Is there a way to submit a support ticket?  

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Feb 13, 2014 · 4:36 pm

There is not a way for you submit a support ticket but we can create one and do so when necessary. But that isn’t really relevant here as it is only your site having this particular issue and it is more important to find what the problem is with your site. If at the end of that process we have something to fix then it will be fixed. But I doubt that is the case at the moment.

Without access to the forum administration I still do not really follow the forum creation comment so I can only consider the front side of the website. You did day some of the ‘links’ (plural) were not working, The only one I found, as a guest, was the profile. So let’s start with which other ones are giving problems. So perhaos you can specify the others.

It would also be useful to either confirm or discount whether the Bootstrap library has a bearing on this and the only way that can be tested is to briefly switch your site to using a default WP theme to see if things start to work. if they do then we know where to focus the diagnostic effort.