Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
child theme works ... and on other computer not
Avatar
Sjoerd
Amsterdam, The Netherlands
Member
Free Members
sp_UserOfflineSmall Offline
May 13, 2015 - 3:44 pm

Hi, I was building my first child theme today and after some reloading of the page was able to see the changes made in the child theme (e.g. removing stats in footer). All works fine on my windows 7 laptop! 

Then I open my Chromebook and surprise ... I can't see the child theme changes and actually in the source code of the page I don't see reference to the child theme (as I do on my Windows 7 laptop). So I reload the page at least 5 times and no solution. Do you know the probable cause?

Actually I noticed when I change the overlay it does not show up either on the Chromebook and is visible immediately on the Windows 7 laptop.  I guess some cache somewhere? However I reloaded at least 5 times!

SP version 5.5.6. Default (child) theme. minimalist overlay  

Avatar
Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
May 13, 2015 - 3:54 pm

Hey Sjoerd,

I guess the first thing to ask is are you running any caching plugins? Also have you tried clearing the cache in Chrome? I've had the problem before where Chrome loads the old page after changing overlay but never theme, clearing browser cache fixes that for me.

Avatar
Sjoerd
Amsterdam, The Netherlands
Member
Free Members
sp_UserOfflineSmall Offline
May 14, 2015 - 1:51 am

Zencache is not activated (however installed) because I had some doubts whether I should use it on a forum. I just cleared Zencache and uninstalled. Makes no difference. Cleared the cache of Chrome ... makes no difference. Is Simple:Press using cache? I noticed the 'flush general cache' button in Housekeeping ... however have not used it yet. 

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
May 14, 2015 - 2:13 am

Leaving aside browser caching, the only way that Simple:Press can serve up a different theme is when using a different device type. There simply are no other possibilities. So the question is, does your Chromebook identify itself in any way other than a normal 'PC'?

Go to the forum admin > toolbox >< Data Inspector - turn on the inspector for 'spDevice' and run a forum page to see what gets reported back. If 'Desktop' then I agree with Ike that it has to come down, in some way, to caching. an no - we don't cache that kind of data.

andy-signature.png
YELLOW
SWORDFISH
Avatar
Sjoerd
Amsterdam, The Netherlands
Member
Free Members
sp_UserOfflineSmall Offline
May 14, 2015 - 3:49 am

Ah interesting. Yes the Chromebook presents itself as 'mobile' and I just checked with an old Windows Vista laptop that everything looks OK there (and the child theme is used). So now I have to learn a bit more about mobile devices and how I can adjust the layout for them.  Thanks so far!

Avatar
Sjoerd
Amsterdam, The Netherlands
Member
Free Members
sp_UserOfflineSmall Offline
May 14, 2015 - 5:29 am

Never mind, responsive Unified and Reboot themes work better. 

> [There is only one problem remaining now: when I activate the child theme for mobile support and also for tablet support the Forum looks much better on these devices. On the Nexus 7 tablet the forum looks great just like on the pc. Only one issue left: the icons in the forum are not visible on the mobile platform. E.g. Chromebook and Motorola Moto G (android)]. 

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
May 14, 2015 - 6:57 am

Are your SP and parent theme versions the very latest? All updated?
I know we had a prior issue with child themes and icons but that should all be resolved.

andy-signature.png
YELLOW
SWORDFISH
Avatar
Sjoerd
Amsterdam, The Netherlands
Member
Free Members
sp_UserOfflineSmall Offline
May 14, 2015 - 8:31 am

The latest .. well your SP software is 5.5.6. Default theme is 1.2.15 version build 12749. Only when using the child theme I see this problem of not showing the icons. However Unified responsive is probably better in my Wordpress Responsive Pro theme (of Cyberchimps) and is working fine. Will work a bit further on the translation of the Unified theme the coming week.

Avatar
Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
May 14, 2015 - 8:39 am

I'm a bit confused, as you've only mentioned that Default theme is up to date, is your child theme a child of Default? The reason I ask is that if you're using the stock version of Reboot and are having an Icon problem we should look into that.

If your child theme is a child of Reboot, it handles icons slightly differently as you specify the icon pack at the top of the overlay, and any specific mobile icons if not generic are inside those packs. Also worth asking what icons were missing?

All the same glad you have a set up that's working for you.

Avatar
Sjoerd
Amsterdam, The Netherlands
Member
Free Members
sp_UserOfflineSmall Offline
May 14, 2015 - 9:30 am

Yes the Default child theme (I created yesterday) has this problem on Mobile. The Unified child theme I am using now does not have this issue on Mobile. I only switched to Unified to try if it worked better and it did.

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 617
Members: 17359
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10125
Posts: 79620