Support Forum

Compatibility issue with a plugin

KC kevin calvelli
kevin calvelli
Member

hi I know you dont have support for ultimate member yet and your just thinking of it …..I was just wondering I was using buddypress and uninstalled it then installed ultimate member. the plugin uses standard wp roles but some how simple press is restricting posting and viewing ………I dont understand ……any help would be great

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MP Mr Papa
Mr Papa
Member

going to need more information… what happened?  what went wrong?  what did you configure?

who is restricting access to what?  the wp page?  or individual forums/topics/etc?

if you want to use forum permissions, everyone must be able to view the wp page the forum is on, then let the forum access take control..

KC kevin calvelli
kevin calvelli
Member

ok I uninstalled buddypress……it was fine I could see the guest forum section and members and admin forum area…..I installed ultimate member and the forum section guest area was there ….member forum and admin section cant see ……and if i want to see a post in the guest area it says do not have permission . I didnt think one plugin could make this big impact . I contacted the author of ultimate member about the issue and they saw their plugin had no issues so they told me to contact this one ……..Oh how I wish wordpress would have plugins play nice in the playground together . 

 

any help would be great cause honest I dont want to go to bbpress <<<<YUCK YUCK YUCK ……….

KC kevin calvelli
kevin calvelli
Member

ok update I got all the forums to be viewed but I still have the issue with Access denied – you do not have permission to view this page  IE > http://prntscr.com/71b5ol  when I try to view 

YS Yellow Swordfish
Yellow Swordfish
Member

Not sure I fully understand this:

I got all the forums to be viewed but I still have the issue with Access denied

Seems contradictory somehow! I find it hard to see how either BuddyPress or Ultimate Member could have a bearing on this one to be honest. Was there anything else you did at the same time as this seems to me to be a permissions issue and you being an admin should have access to everything.

So lets try this first. Go to the forum admin > Toolbox > Housekeeping and run the task top ‘Reset Auths Cache’. See if that changes anything.

KC kevin calvelli
kevin calvelli
Member

Ok I did it didn’t work ….it won’t let me view topic all I did was delete buddypress…..and the buddypress SP plugin…..and installed ultimate member …..honest I can’t understand why…..

KC kevin calvelli
kevin calvelli
Member

Ok so I deactivatd ultimate member and it works fine …..can you think what might cause the conflict?

YS Yellow Swordfish
Yellow Swordfish
Member

Not really any idea and I am unable to replicate the problem locally as well.
What about the Ultimate Member Access Settings? If you turn all of those off does the forum page load then? And if so you could try turning them on one at a time (as you need them) to see if any of those are the issue.

KC kevin calvelli
kevin calvelli
Member

ok the access denied is cause by here is the screen shot http://prntscr.com/71hctn invalied database query …….and happens when the ultimate member is active .,…..when off it is fine any ideas?

YS Yellow Swordfish
Yellow Swordfish
Member

I see no reference to a DB issue in that screenshot?Can you tell me what you have seen>

KC kevin calvelli
kevin calvelli
Member

in the screen shot if you look up top there was a notice that was fading out it said invalid database query ……i tried to get it a few times but the notice keeps fading out before I could get it its top center notice….near the menu of forum you can see it

YS Yellow Swordfish
Yellow Swordfish
Member

Ah. Then go to the forum admin > Toolbox >Error log. Locate the db query issue and copy and paste it here (Just the one db entry please)

KC kevin calvelli
kevin calvelli
Member

its not being caused by ultimate member …..I did a fresh install and tried both and it worked so I dont know why its saying invalid database query …..does this mean i will loose all the topics and all the time I took to build the forums? 

KC kevin calvelli
kevin calvelli
Member

here is the error screen shot http://prntscr.com/71ixgh

YS Yellow Swordfish
Yellow Swordfish
Member

Have you updated all SP plugins that you are using to their latest versions?