Support Forum

Data Importer Plugin Not Showing or Working

JN Justin Noble
Justin Noble
Member
Member since May 2012
28 posts
Jun 18, 2012 · 8:02 am · Edited

Hi All,

Been working with SimplePress for about a week now and loving it. So thought I’d migrate an existing board from SMF to SimplePress today.

Downloaded the Data Importer plugin and uploaded it to the plugins folder of SimplePress but it refuses to show in the Plugins menu so I can activate it and use it. I’ve uploaded other plugins to the sp-resources/forum-plugins folder and the show and activate fine… just can’t get the importer to play ball.

The Url of this one is http://www.rcknowhow.co.uk/forum-2/

Really got me confused this one. Reading everyone else’s posts it seems like it should just work… wondered if it didn’t need activating and there would just be a link in the main admin menu for SimplePress but can’t find anything there either.

Any ideas what I’m doing wrong chaps?

 

Thanks

Justin

27 Answers

New Answer
YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Jun 18, 2012 · 8:30 am

Apologies – I really must write this up properly!
The importer is a normal WP plugin not an SP plugin so resides in the normal WP location. When activated however, it will add itself to the bottom of the forum menu in the WP admin.

JN Justin Noble
Justin Noble
Member
Member since May 2012
28 posts
Jun 18, 2012 · 8:43 am

Ah cool! Will give it a go in a minute then 🙂
Cheers 😉 

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Jun 18, 2012 · 9:35 am

Is this one of those rather odd messages that WP puts out with a white page and a grey rectangle with the message in it? If so I would try logging out and back in again to see if that deals with it…

JN Justin Noble
Justin Noble
Member
Member since May 2012
28 posts
Jun 18, 2012 · 11:12 am

Yes, it’s one of those boxes.

Logged out and back in… still the same.

I’m running a WP Multi-site install. Latest version of WP.

The site the forum is on is the main site or Site 1 I guess in the install. At a loss now to be honest. Not sure what to do 🙁

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Jun 18, 2012 · 12:06 pm

Hmmm. I never have known what those damn messages are about!
But – check the file permissions on the plguin and it’s sub-folders.And the folder ownership as well. Check they are the same as the parent wp-content folder.

JN Justin Noble
Justin Noble
Member
Member since May 2012
28 posts
Jun 18, 2012 · 1:02 pm

All files are 644. All folders are 755. Same as everything else in WP.

Thanks

 

Justin

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Jun 18, 2012 · 2:41 pm

And the ownership? You should be able to check this with an ftp client.

MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Jun 18, 2012 · 10:16 pm

ownership would be the UID and GID…  ie name:name for the dirs and files…  sp-resources should match wp-content

JN Justin Noble
Justin Noble
Member
Member since May 2012
28 posts
Jun 19, 2012 · 12:20 am

Yep, all files are owned by the same owner as everything else on the domain, the user “rcknowho”…

Really am at a loss. 🙁

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Jun 19, 2012 · 2:50 am

As am I to be honest. Clearly the server seems to be forbidding this. You could, perhaps, ask your hosts if they have imposed mod_security on your server. That could do it.

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Jun 19, 2012 · 3:15 am

Interested in the response. This is the first report we have had of this so that does suggest something unique to your environment,.

JN Justin Noble
Justin Noble
Member
Member since May 2012
28 posts
Jun 19, 2012 · 3:24 am

Server tech reckons it’s to do with wordpress permissions. I’m the main admin so the only thing I can think it is could be on my profile page in WP, it lists this block of stuff to do with SP-Forum

Additional Capabilities SPF Manage Options, SPF Manage Forums, SPF Manage User Groups, SPF Manage Permissions, SPF Manage Tags, SPF Manage Components, SPF Manage Admins, SPF Manage Users, SPF Manage Profiles, SPF Manage Toolbox, SPF Manage Configuration, SPF Manage Themes, SPF Manage Plugins

Do I need to some how add and extra permission in the for SPF Importer?
No idea how I would add it… is this the result of me running a multi-site install do you think?

Thanks

J