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Edit Post Button Not Working
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Mr Papa
Simi Valley, CA
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Feb 5, 2015 - 12:18 am

what happens when you try to edit?  what are you doing to edit?  ie edit button in post button row or forum tools?

is this admin or user?   if user, what edit permissions have you set up?

any errors reported in the browser console when you click edit?

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Ryan Collins
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Feb 5, 2015 - 12:25 am

This 42 second screen capture shows what I'm trying to do http://screencast.com/t/P8Yeal2St5Ei

Both admins and users cannot edit.

The URL displayed when I hover over the Edit Post button is javascript:document.usereditpost4844.submit();

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Mr Papa
Simi Valley, CA
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Feb 5, 2015 - 2:01 am

No, the url has nothing to do with the browser console... for more info, see:  https://simple-press.com/docum.....wser-link/

open the browse console (normally F12) and see if any js errors reported when you click on the edit button...

also, do you run an security add ons, such as mod_security that might be dorking with urls and query args?

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Yellow Swordfish
Glinton, England
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Feb 5, 2015 - 3:15 am

Now why didn't I think of mod_security. That would explain it. In case you don't know what that is Ryan it is a server side set of filters that check every url request against what your host believes may be bogus calls and the typical result is that query args get stripped - which is what is happening to you. hence a good candidate.

You will almost certainly have to ask your host if it is active and, if so, if they can deactivate it to test. Hosts know that it is the bane of every web developers life and in our experience are usually only too wiling to modify filters or remove them when they know they are effecting your website.

Fingers crossed that this is the problem.

andy-signature.png
YELLOW
SWORDFISH
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Ryan Collins
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Feb 6, 2015 - 9:25 am

I asked my hosting company about this and they said they do not run mod_security.

I also noticed that the "Edit Post" button is only visible to administrators.

Any other ideas?

Thank you!

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Ike
Sawtry, UK
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Feb 6, 2015 - 3:11 pm

Hey Ryan, if mod_security isn't an issue then it's entirely possible one of the js errors could be causing the problem. If you could forward me and Mr Papa the login details you sent to Andy I'll happily take a look to see if I can spot anything.

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Mr Papa
Simi Valley, CA
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Feb 6, 2015 - 8:53 pm

back in post 11, I asked what edit permission you gave to users...  you have to give users permission to edit posts... and there are several options to choose from...

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Ryan Collins
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Feb 7, 2015 - 11:31 pm

Members of my forum have been successfully editing their own posts for the past year, but not anymore. I tried to locate where the option is for editing permissions but have given up for the time being.

Ike I will private message you some login details.

Thanks for the help guys!!!

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Mr Papa
Simi Valley, CA
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Feb 7, 2015 - 11:37 pm

forum - permissions - manage permissions sets...   check the permission set you use for users...

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Ryan Collins
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Feb 8, 2015 - 1:09 pm

Thank you.

It doesn't seem to be a permissions issue. Admins are not able to edit posts either. We click the edit posts button but nothing happens.

I will keep working on it!!

Best,

Ryan

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