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Email received for each topic in the forum: how do I stop them?
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Giovanna
Nijmegen - NL
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Jan 23, 2017 - 7:00 am

Hello,

Currently I receive an email for each post in the forum, new or reply... my profile has not subscribed to any topic so I must have set this somewhere else but I cannot find it! Please help: I am drowning in emails as my forum is coming more lively in the last few days! 😀

My forum (in Italian) is: MsPforum

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Yellow Swordfish
Glinton, England
SP Master
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Jan 23, 2017 - 9:44 am

forum admin > Admins > Your Admin Options. You probably have notifications turned on.

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SWORDFISH
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Giovanna
Nijmegen - NL
Member
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Jan 23, 2017 - 10:28 am

No Andy, I already checked that, the checkbox has not tick in it 🙁

My forum (in Italian) is: MsPforum

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Yellow Swordfish
Glinton, England
SP Master
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Jan 23, 2017 - 10:42 am

They are the only places. Do you have a second account that might be the culprit?

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SWORDFISH
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Giovanna
Nijmegen - NL
Member
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Jan 23, 2017 - 11:26 am

that was a good idea as I used to have more than one but unfortunately now it's not the case anymore... I have only 1 user...

My forum (in Italian) is: MsPforum

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Giovanna
Nijmegen - NL
Member
sp_UserOfflineSmall Offline
Jan 23, 2017 - 1:41 pm

I just received another email from which I deduce the system thinks I am subscribed, but I am not. Neither I chose to be automatically subscribed. This is weird, by now I looked everywhere...

Having said that finally my provider has released WP 4.7.1, so later or tomorrow I will also be able to update Simple Press. Should I first do that and then see if something changes with these emails?

My forum (in Italian) is: MsPforum

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Jan 23, 2017 - 11:29 pm

Did you also verify that you are not subscribed to any forums?  they are different than subscribing to a topic...  you can also see in your profile..

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Giovanna
Nijmegen - NL
Member
sp_UserOfflineSmall Offline
Jan 24, 2017 - 2:19 am

Thanks Mr Papa, I just checked and somehow from the Profile I don't get the button for the Forum Subscriptions (I confronted my forum with yours to understand what you were talking about) I only have 2 entries: Subscription Options and Topic Subscriptions...

I am going to see in the WP Forum admin why this is happening, I must have ticked something I guess... and I am going to check each forum too. Will let you know the outcome!

Edit: in the Forum admin, Users, I cannot see my user name subscribed to anything. This is crazy, there must be an explanation...

My forum (in Italian) is: MsPforum

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jan 24, 2017 - 3:26 am

I can't think of any other point where this might be coming from. So let's ensure the data is not jumbled or anything.

Go to the forum admin > toolbox > housekeeping - and run the task to 'Reset Users Plugin Data'.
Go to the forum admin > admins > your admin options - I know the email notifications are turned off but turn them on - update the panel - turn them off - update the panel. That will ensure the options record is refreshed.

Wait and see what happens!

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YELLOW
SWORDFISH
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Giovanna
Nijmegen - NL
Member
sp_UserOfflineSmall Offline
Jan 24, 2017 - 4:20 am

Done! Now I send a new post and see if when people reply I get the email. Thanks, I will let you know 😉

My forum (in Italian) is: MsPforum

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