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Email received for each topic in the forum: how do I stop them?
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Yellow Swordfish
Glinton, England
SP Master
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Jan 24, 2017 - 6:46 am

Possibly.

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SWORDFISH
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Giovanna
Nijmegen - NL
Member
sp_UserOfflineSmall Offline
Jan 24, 2017 - 7:02 am

I tried, still receiving emails

My forum (in Italian) is: MsPforum

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Giovanna
Nijmegen - NL
Member
sp_UserOfflineSmall Offline
Jan 24, 2017 - 5:45 pm

Not knowing what to do anymore I deleted all subscription (a checkbox to select them all and apply delete for all would be nice). Tomorrow I ask one member to add a subscription and we'll see if I receive more emails.

My forum (in Italian) is: MsPforum

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jan 24, 2017 - 9:58 pm

rather than add a subscription, first have some folks other than you post...  see if you get emails then...  rule that out first (since we couldnt see the actual email)...  then second, can check other potential sources...

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Giovanna
Nijmegen - NL
Member
sp_UserOfflineSmall Offline
Jan 25, 2017 - 12:24 am

I can do that Mr Papa but the emails I received were answers to a topic I started, not email that a new topic had been started. But I will do that first, thanks!

Another thought: could the plugin Postman SMTP be responsible somehow? I cannot see how but maybe you do...

My forum (in Italian) is: MsPforum

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jan 25, 2017 - 3:44 am

Did you ever check my question at post #19 above?

As to the SMTP plugin - the email has to be sent out for it to encounter that so no - no fault there.

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Giovanna
Nijmegen - NL
Member
sp_UserOfflineSmall Offline
Jan 25, 2017 - 5:16 am

Andy sorry I missed to read the post n.19 but I had already checked that and no, she has her own email. In fact the email I receive has in the To field, her email address! 

In any case, I asked her to subscribe again to the topic then I wrote a reply and I get another email. So the problem is still there...

Shall I procede to update WP, so I can also update SP plugin and all the other plugins with it? Then we see if it's still happening.? Or can you suggest more things to do? I have run out of ideas...

My forum (in Italian) is: MsPforum

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jan 25, 2017 - 5:30 am

Ah - that's different. In effect you seem to be saying that you are getting sent an email that was destined for someone else. If you are NOT in the 'To' list then that opens up other causes and one of them might just be the SMTP plugin. Or something to do with the mail handling on your server.

Does Goofy get the subscription email as well as you? Is she in the message headers as a recipient?

Are Goofy's subscription emails the ONLY ones you get a copy of? If just hers then it still looks to me like a specific problem with her email address. If you get everybody's then it would suggest a problem with your email setup.

However - I am really not an email expert and it does sound like they are being created and sent from SP properly.

Check the settings for the Postman SMTP plugin. I have never used it but I hear good things. We use a different one here.

And personally I see no point in replacing any components. Removing and re-uploading is really only useful for a code bug or corruption and that doesn't sound a very likely thing here.

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Giovanna
Nijmegen - NL
Member
sp_UserOfflineSmall Offline
Jan 25, 2017 - 5:34 am

Good news: problem found!

Bad news (for me): I feel soooo stupid! Can you ever forgive me for wasting your time? I use a mail client which I just discovered is also showing to me all the content of the outbox on the mail server... 🙁 So those are all the email messages sent to the user that subscribed... doh. I do feel stupid, sorry...

My forum (in Italian) is: MsPforum

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jan 25, 2017 - 5:47 am

And so you should! 🙂

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