Support Forum
Hi,
I was expecting user to get emails when they subscribe a topic.
1) I don't see emails when posts I subscribed as a user.
2) The plugin mentions - doesn't send an email to the person that was mentioned.
3) Can someone that was mentioned, reply the email to post ?
Can someone that subscribed and got an email - reply the email to post back ?
To test WP emails, I installed a plugin called check-email. It works fine and sends emails.
Could you please advise what am I doing wrong ?
Thanks,
Ronen.
you will not get any emails notifying you that someone has subscribed...
you also will not get any emails to posts you subscribed to if you make the post - you already know about it... only when someone else posts...
on the mentions options panel, what method do you have selected for mention notification? it can be none, notification, pm or email...
if you want to reply via email to a subscription notice, you will need to have the post by email plugin running and configured...
Visit Cruise Talk Central and Mr Papa's World
Thanks,
Of course. I was doing the test between two entities of myself. On a User - I opened the topic, and subsribed to it. On an Admin - I answered. I also added @user in the post.
The user didn't get any emails. Not for being subsribed, and not for the tagging.
Ronen.
On Sat, Feb 1, 2014 at 5:55 PM, Simple:Press Support wrote:
> >
you didnt answer my question about the mentions notification method you have selected...
and as always, we do not send any emails - wp sends them...
Visit Cruise Talk Central and Mr Papa's World
so as to emails, if they are not going out, need to look to wp... we dont send them, wp does...
but first check any settings on forum - options - email settings... verify them - if in use...
Visit Cruise Talk Central and Mr Papa's World
I acknowledge I may have failed to configure correctly.
I tested Wordpress via check-email plugin and it sends emails correctly.
May I send you a PM with Admin credentials so you could have a look and tell me what I did wrong ?
I wanted:
1) @name to send emails when someone is tagged.
2) an individual to get emails when he subscribes
3) Admin to get emails on new posts (I configured that)
4) allow people to reply to 1-3 and as on your forum, the reply would become a topic reply.
None of this works for me, probably due to bad configuration.
Thanks,
Ronen.
I solved part of it, I thought I should update here...
Current status:
What's working:
- User (not myself as an admin) can subscribe and get email notifications.
- When user (not myself as an admin) is mentioned @user, he gets emails.
What's not working yet:
- As an admin, I do not get emails, even though I am subscribed. Not Mentioned, and not subscriptions.
- Email replys from a user that replys to an email from a post he is following as a subscriber, or was mentioned on, is not being added to the forum posts.
- Testing the "Email" IMAP gets stuck "Thinking".
What I did:
I was using google apps.There were several things that had to be done:
I added the plugin WP SMTP, and set the outgoing according to the this (had to be TLS 587).
I also set the incoming according the the this as well.
Then, gmail of the specific account, I had to enable under settings pop imap forwarders the IMAP.
Then on google apps admin menu, I had to go enable TLS and mention the domain that would be sending emails.
All Forums got the same email on the configuration of the edit forum.
Any idea about why what's not working for me yet, is not working ?
[ I didn't understand how to upload an image to this forum, do I need to host it on my site ? ]
Thanks,
Ronen.
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