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Whitelisting sp-theme.php and sp-theme-display.php in Securi had no effect. Are those the wrong files to whitelist?
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Sorry, maybe we didn't explain that part at the end there. As Steve said, whitelist the themes stylesheet so in this case default.php
sp-resources / forum-themes / default / default.php
This is because our themes stylesheets, although containing CSS also contain PHP so must use the PHP extension.
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OK, one final update. The problem was with Sucuri, and the "hardening" settings. We later noticed another PHP-based feature on the site wasn't working as well. I am afraid my IT guy made the appropriate fixes, but it wasn't a whitelisting solution, it was something else. I am not exactly sure what he did... above my pay grade.
Either way, I wanted to update this in case someone has the same problem in the future.
Thanks anyway gentlemen!
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good deal! thanks for the update!
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