Support Forum

Hi there,

When I run the installation of Simple:Press, I get the following error:

YOU WILL NEED TO PERFORM THE FOLLOWING TASKS TO ALLOW SIMPLE:PRESS TO WORK CORRECTLY

[Storage location part 1 creation failed] - You will need to manually create a required a folder named

[Storage location part 2 ownership failed] - We were unable to create your folders with the correct server ownership and these will need to be manually changed

[Resources part 1 file failed to copy] - You will need to manually copy and extract the file '/simple-press/sp-startup/install/sp-resources-install-part1.zip' to the new folder

[Resources part 2 file failed to unzip] - You will need to manually unzip the file 'sp-resources-install-part1.zip' in the new folder
 

...

I have a sense that the root of this issue is related to the permissions configured in my webhost. 

So, two questions:

1. What is the folder (see step one above) that I am supposed to create in order to complete this installation?

2. What is the fix for this issue at the level of proper permission configuration on my web host so it doesn't happen again with the next site I attempt to install simple:press on?

Thanks!