Support Forum

Events Manager plugin conflict: "ERROR: No answer was given to the math question"

SM Seth Meltzer
Seth Meltzer
Member

Hi

I have Events Manager pro plugin operational on my site and when a user enters his/problem-with-post-edit-buttoner information and clicks “register” to book the event an error pops up “ERROR: No answer was given to the math question” but there is no math question that shows up anywhere.  By trial and error I discovered that when Simple:Press is deactivated the booking works perfectly (the user is taken to paypal to pay for the event) but when I reactivate Simple:Press I start getting the error again.  The forum for Events Manager suggested I check with you guys.

Their first answer was: “from the sounds of it, you’ve added some sort of anti-spam plugin, or you updated one that is now adding fields to registration forms.”  then they said: “I’d look into that and see if you can disable spam checking (or ask Simple Forums if they know about it). That error indicates that there should be a captcha or similar.”

Hoping you can help.  Thanks!surprised

1 Answer

New Answer

BR Brandon
Brandon
Member

Try turning off the use spam tool on registration form in forum admin > Components – Login And Registration.