Support Forum

Failed update of SP plugin to 5.0.1

SA savingcase
savingcase
Member
Member since Mar 2012
3 posts
Mar 5, 2012 · 11:05 pm · Edited

When I saw a new version, I just tried to update my Simple Press plugin from 5.0 to 5.0.1 and now it seems as if my site’s forum is gone? I hesitate to do anything since I’m not a wordpress expert and I don’t want to lose anything. This was the response after I tried to update. Can anyone advise? Thanks in advance!

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The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Updating Plugin Simple:Press (1/1)

Downloading update from https://simple-press.com/download-manager.php?id=567…
Unpacking the update…
Installing the latest version…
Removing the old version of the plugin…
Plugin update failed.
An error occurred while updating Simple:Press: Could not remove the old plugin..

Disabling Maintenance mode…

All updates have been completed.

Upgrade the Simple:Press Database | Return to WordPress Updates | Return to Plugins page

5 Answers

New Answer
YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Mar 6, 2012 · 3:44 am

Well to get you back up and working it might be best if you upload the new version manually.
But it looks like WP failed to remove the old version first (which it does in its updater) so perhaps you need to check permissions on the plugin folder just to make sure. Or you could do this fist and have another go at the updater.
We usually recommend 755 for folders and 644 for files.

SA savingcase
savingcase
Member
Member since Mar 2012
3 posts
Mar 6, 2012 · 10:53 am

Thank you! This is such a great plugin and your responsiveness is so appreciated.

SA savingcase
savingcase
Member
Member since Mar 2012
3 posts
Mar 6, 2012 · 11:53 am

I deleted the current plugin via FTP and re-installed the update manually. Works great and back to normal! Thank you!

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Mar 6, 2012 · 12:11 pm

OK – good news and thanks for letting us know.